Windows 10: Mail App "Attention Required" and Update Password

Discus and support Mail App "Attention Required" and Update Password in Windows 10 Software and Apps to solve the problem; Hello. I have a button on my screen in the Mail app that says "Attention Required". I could not figure it out, even after I deleted and re-setup my... Discussion in 'Windows 10 Software and Apps' started by Jonathan166, Jul 6, 2020.

  1. Mail App "Attention Required" and Update Password


    Hello. I have a button on my screen in the Mail app that says "Attention Required". I could not figure it out, even after I deleted and re-setup my email on it. I have my gmail on it, but can not get my main email on it. It also says "Sync Error" and my iCloud settings are out of date.

    :)
     
    Jonathan166, Jul 6, 2020
    #1
  2. edreded Win User

    'Attention Required' notification in Windows 10 Mail

    Im having same problem since Windows Phone 10 update (1607) (build 10.0.14393.2007) on MS Lumia 535. Keeps asking to "Fix" password. Enter correct password SAVE then wait. Then loops back to "Attention Needed", "Fix" ad-infinitum. Update has rendered Outlook
    Mail app useless.

    Moved from: Windows / Apps on Windows 10 / Mail/Outlook Mail
     
    edreded, Jul 6, 2020
    #2
  3. Attention Required: Windows Live 2 password is incorrect

    Hi PIUPZ,



    Thanks for Posting to the Microsoft Answers forums! In addition to the steps Jay provided, one other suggestion I want to call out before resetting your phone is to check if Two Step Verification has been enabled on your Microsoft account.

    Under the section Two-step verification, if you see that you are given the option to Set up two-step verification, please enable it the disable it (or leave it enabled if you prefer). If you see a link Turn off two-step verification, you will need to
    create an app password to enter in on your phone:

    • Click on Create a new app password under App passwords
    • Enter your app password in the password field
    After reviewing these settings, go back to the phone and manually sync your account (and update your password if necessary). You can sync the account by tapping
    Settings > Email + Accounts then tap and hold your account for the
    Sync option.



    I hope this helps, please let us know if you have any further questions!



    Regards,

    Greg
     
    Gregory A., Jul 6, 2020
    #3
  4. Nikhar_K Win User

    Mail App "Attention Required" and Update Password

    Getting notifications Account requires attention in Mail app

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are getting notifications that the account requires attention. We will look in to this for you. However, please reply to the following questions to help you further:



    • Are you able to login to the Gmail account?
    • Have you updated any security information for your Gmail account?
    • Are you receiving emails on the Gmail account?


    Since you are getting notifications in the Mail app, it could be that the security information that you have updated for the Gmail account is not synchronizing with the Mail app. If you have updated the security information for the Gmail account recently,
    I suggest you to re-add the account in the Mail app.



    You can also check the privacy settings for Mail by navigating to
    Settings (Windows key + I) >> Privacy >> Email
    .



    For additional information, you can refer the article
    How to help keep your Microsoft account safe and secure
    .



    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jul 6, 2020
    #4
Thema:

Mail App "Attention Required" and Update Password

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