Windows 10: Bose QC 35 II microphone not detected in Window 10

Discus and support Bose QC 35 II microphone not detected in Window 10 in Windows 10 Drivers and Hardware to solve the problem; Hi I have the same issues with this post but the solution is not working for me. I can hear audio fine but Windows is not recognising the QC 35 II... Discussion in 'Windows 10 Drivers and Hardware' started by pwintour, Jul 6, 2020.

  1. pwintour Win User

    Bose QC 35 II microphone not detected in Window 10


    Hi



    I have the same issues with this post but the solution is not working for me. I can hear audio fine but Windows is not recognising the QC 35 II microphone so I can't use them for video conferences.



    • I'm running Windows 1909.
    • I've run Bose update and everything is up to date.
    • I've unpaid the headphones, uninstalled the Bluetooth drivers Bose QC35 II, Bose QC35 II Avrcp Transport, and Bluetooth LE Generic Attribute Service, restarted the PC and re-paired
    • I've checked Microphone Privacy so that apps can access the microphone.

    And it still doesn't work. Apparently it is an issue with the drivers which began in August 2019 with a Windows update. The headphones work fine on my Mac so I'm confident it is a windows driver issue. There are many other posts with similar issues.



    How can I fix this?

    :)
     
    pwintour, Jul 6, 2020
    #1
  2. Abhi.C Win User

    Issues with connecting Bose QC 35 2 with Windows 10

    Dears,

    Windows 10 doesn't connect to Bose QC 35 (2). Tried every possibly troubleshooting step available out there but of no help. I am using a Dell XPS 13 (2018 model) running on Windows 10.

    • Bluetooth drivers updated
    • Unpair and repaired Bluetooth device
    • Uninstalled Bluetooth drivers and reinstalled
    • Updated Windows 10 to the latest version
    Any help would be of real help, please.

    Thanks in advance!
     
    Abhi.C, Jul 6, 2020
    #2
  3. Wireless Bose QC 35 II headphones (not connecting)

    Hi everyone,

    I have been trying to connect my Bose QC 35 II headphones to my personal laptop (Windows 10), it's not showing my device at all although my Bluetooth is turned on & even after it showed my device on a couple of occasions and tried to connect, system came
    back and showed me an error to make sure your headphones are not disconnected and yes they were in the pairing mode.

    Problem is now that I can't even see my device on the list and it has just disappeared. I did everything I could from looking at solutions from the Bose's forum page to clearing my headset Bluetooth history to even allowing my laptop to access other Bluetooth
    devices by checking the box, but nothing has worked out and it is frustrating the heck outta me right now.

    If you know anything besides what I have mentioned above, your help would be much appreciated!

    Thanks.
     
    JabranKhan, Jul 6, 2020
    #3
  4. hildeni Win User

    Bose QC 35 II microphone not detected in Window 10

    Bose QuietComfort 35 QC II and wifi not working properly together.

    Hi,

    I have a problem with my Bose QuietComfort 35 QC II headphones. If I have the headphones connected while using wifi on my laptop ( Asus x554la) they dont work properly. If i load a new video or change track on spotify there is no suond for the first 20 seconds
    or so. But if I'm using wired network they work fine. So I suspect there is some interference between the bluetooth and wifi? Is there some solution to this problem?
     
    hildeni, Jul 6, 2020
    #4
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Bose QC 35 II microphone not detected in Window 10

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