Windows 10: KEYBOARD AND MOUSE FAILURE .STUCK AT 'LETS START WITH YOUR REGION'

Discus and support KEYBOARD AND MOUSE FAILURE .STUCK AT 'LETS START WITH YOUR REGION' in Windows 10 Drivers and Hardware to solve the problem; In order to make my pc's performance better i have reset it.after installing windows a screen appears showing 'lets start with your region' .as the... Discussion in 'Windows 10 Drivers and Hardware' started by GAMER_YT, Jul 6, 2020.

  1. GAMER_YT
    GAMER_YT Win User

    KEYBOARD AND MOUSE FAILURE .STUCK AT 'LETS START WITH YOUR REGION'


    In order to make my pc's performance better i have reset it.after installing windows a screen appears showing 'lets start with your region' .as the screen appears at the same time keyboard and mouse stop to work. Please help!

    :)
     
    GAMER_YT, Jul 6, 2020
    #1
  2. KRUZSANCHEZ
    KruzSanchez Win User

    Stuck on 'Let's Start With Region' (Mouse and Keyboard Do Not Work)

    After a hard reset on my PC to hopefully make it run faster, it brought me to the 'Let's start with region, is this right' screen. My mouse and my keyboard DO NOT WORK and every time I turn it off and on I get the same screen. When resetting the PC I chose
    'Remove everything' because I saved my personal files to Google Drive.
     
    KruzSanchez, Jul 6, 2020
    #2
  3. DESIREE YAU
    Desiree Yau Win User
    Keyboard and mouse

    Hi Vicki,

    The issue you are experiencing when using your mouse and keyboard may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may
    we know the following:

    • Have you tried using a different mouse and keyboard? If so, did you encounter the same problem?
    • Did you try using the said mouse and keyboard on a different computer?
     
    Desiree Yau, Jul 6, 2020
    #3
  4. MICHAEL GALL
    Michael Gall Win User

    KEYBOARD AND MOUSE FAILURE .STUCK AT 'LETS START WITH YOUR REGION'

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Jul 6, 2020
    #4
Thema:

KEYBOARD AND MOUSE FAILURE .STUCK AT 'LETS START WITH YOUR REGION'

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