Windows 10: No Audio on Dell Precision M6800 Since Update to Windows 10 2004

Discus and support No Audio on Dell Precision M6800 Since Update to Windows 10 2004 in Windows 10 BSOD Crashes and Debugging to solve the problem; I completed the upgrade from Windows 10 Pro to Windows 10 2004 yesterday. Today, I have no audio regardless of source.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by nataala, Jul 6, 2020.

  1. NATAALA
    nataala Win User

    No Audio on Dell Precision M6800 Since Update to Windows 10 2004


    I completed the upgrade from Windows 10 Pro to Windows 10 2004 yesterday.


    Today, I have no audio regardless of source.

    :)
     
    nataala, Jul 6, 2020
    #1
  2. JOHNMICKA
    JohnMicka Win User

    Sound does not work after Windows 10 update on Dell Precision M6800

    Why would a Windows 10 update effect the sound driver in a Dell Precision laptop?

    Not all the time, but every couple times of updates.

    I've tried different versions of the Realtek driver, but keep going to the one that works from Dell.

    The version that ends with "6098"

    I have to uninstall from Programs then reinstall the sound driver, it always comes back but this is a hassle.

    Also this problem has been on-going for several years, why has no engineer dealt with it?

    The Dell Precision is a nice laptop, speed is excellent - choice of CPU's, plenty of memory and video memory too, guess designed for CAD. Accessories still available.

    Did I mention after updates that mess the sound driver the system runs just a little faster than a stand still.

    So bottom line why does Windows 10 updates mess with the sound driver?

    ***Modified title from: dell precision m6800 sound driver always messed up when windows 10 updates why?***
     
    JohnMicka, Jul 6, 2020
    #2
  3. JOHNMICKA
    JohnMicka Win User
    Sound does not work after Windows 10 update on Dell Precision M6800

    Again it had a failure on an update July 4th. Didn't use the M6800 until the 7th.

    This time however, just uninstalling and reinstalling did not work.

    Spent too much time trying to pin this problem down. With various items like disabling power and sleep settings, driver, reboots etc...

    Finally.

    My last fix was to disable the sound card in the BIOS.

    I installed a usb audio device. This works.

    Tried again with laptop audio,

    Re-enabled audio in BIOS, start windows now it works again.

    A little digging for others with same type Dell audio issues and I found this, here's some pretty good information.

    https://www.dell.com/community/Insp...ws-10-realtek-sound-driver-issue/td-p/5927018

    Next round of updates, I'll check to see if MaxxAudio became enabled.

    However this is troublesome I'd like to pin it down eventually.
     
    JohnMicka, Jul 6, 2020
    #3
  4. REMON ONT
    Remon Ont Win User

    No Audio on Dell Precision M6800 Since Update to Windows 10 2004

    Dell Precision m6500 audio issues

    Hello,

    We suggest that you try to run Windows audio troubleshooter, please check this

    article     for more information and steps.

    If the troubleshooter didn't work, please answer the following questions:

    • Did you get any error messages or error codes?
    • Have you done any changes on your computer prior to the issue?

    We will wait for your response.
     
    Remon Ont, Jul 6, 2020
    #4
Thema:

No Audio on Dell Precision M6800 Since Update to Windows 10 2004

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