Windows 10: Faulting application name: sihost.exe and explorer.exe, windows black screen

Hi guys, I'm desperate...

My computer all of the sudden started to go into the black screen with the cursor after doing the normal login user/password procedure. This didn't happen after a download of a new version of windows update, I just turned it on one day and it stayed black, I can navigate the hard drive via the command line.

I have a licensed copy of windows home 10 version 1903 OS Build 18362.900 I have an HP laptop


The windows event viewer indicates these two errors:

Faulting application name: sihost.exe, version: 10.0.18362.1, time stamp: 0xe9587576
Faulting application name: explorer.exe, version: 10.0.18362.815, time stamp: 0x51185cb4

What I've tried:
- dism /online /cleanup-image /restorehealth process finished but still have the error
- Created another admin local account but has the same error
- Tried the "Reset this pc option" choosing the "keep my files" but the process had an error and didn't finish
- Tried the "System restore point" option but it also failed to restore
- Did the "Uninstall latest quality update" it finished but didn't solve anything

- Did the "Sartup repair" but that didn't fix anything

- Boot into safe mode has the same problem

- I turned off the "fast startup" option from the battery menu

- sfc /scannow also finished but with no fix

Please help me forum, I am so tired of looking for other solutions and videos, I'm going crazy, please help me

:)

 

explorer.exe and sihost.exe crashes at startup (happens randomly)

Okay! I copy/pasted the information at the middle so let's try this again:

Code:

Code:

Faulting application name: Explorer.EXE, version: 10.0.10586.0, time stamp: 0x5632d4c0Faulting module name: twinui.appcore.dll, version: 10.0.10586.11, time stamp: 0x56457778 Exception code: 0x80270233 Fault offset: 0x0000000000166be4 Faulting process id: 0xe58 Faulting application start time: 0x01d1314501d931ed Faulting application path: C:\WINDOWS\Explorer.EXE Faulting module path: C:\WINDOWS\System32\twinui.appcore.dll Report Id: 0a45341c-6680-4215-83df-1785afc73776 Faulting package full name:  Faulting package-relative application ID:

Code:

Code:

Faulting application name: sihost.exe, version: 10.0.10586.0, time stamp: 0x5632d7f9Faulting module name: ntdll.dll, version: 10.0.10586.0, time stamp: 0x5632d193 Exception code: 0xc0000409 Fault offset: 0x0000000000095067 Faulting process id: 0xcac Faulting application start time: 0x01d1314501cc8142 Faulting application path: C:\WINDOWS\system32\sihost.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 38e71224-9ff0-4c1d-884b-a6bf482ad58c Faulting package full name:  Faulting package-relative application ID:

Here's the same error during the brownout:

Code:

Code:

Faulting application name: sihost.exe, version: 10.0.10586.0, time stamp: 0x5632d7f9Faulting module name: ntdll.dll, version: 10.0.10586.0, time stamp: 0x5632d193 Exception code: 0xc0000409 Fault offset: 0x0000000000095067 Faulting process id: 0xd3c Faulting application start time: 0x01d12f98dbc365ef Faulting application path: C:\WINDOWS\system32\sihost.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 80b9c73d-38e4-4e1d-b4f5-5c943f00dd96 Faulting package full name:  Faulting package-relative application ID:

I'll try logging in to safemode. Last time it crashed when I booted it on cold boot, but this time the crash didn't happen today.

I'd logged to safe mode, but no sihost.exe or explorer.exe crash. Is there anything else I can do?

 

Faulting application name: explorer.exe

Same issue here. Really annoying.

Faulting application name: explorer.exe, version: 10.0.14393.206, time stamp: 0x57dacb32

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000006610fd8

Faulting process id: 0x600

Faulting application start time: 0x01d229be46e962f3

Faulting application path: C:\WINDOWS\explorer.exe

Faulting module path: unknown

Report Id: 0b71dd3a-a2f0-40c5-9ab5-7f7295629869

Faulting package full name:

Faulting package-relative application ID:

sfcdetails.txt comes out empty

It always happen when I access my external drive through it's IP address.

Let's say my external drive is 192.168.1.5

And my share folder is Public

In explorer then have \\192.168.1.5\Public mapped

Now I have a thousand folder with each of them containing at least 1 folder and pictures in it

If I double click each folder on the left window with the auto-expand on quickly to see what each of them contains to see if everything is fine.... eventually explorer will crash and close all explorer's window including file in transfert

I've seem that since the beginning of Windows 10, so this isn't a new issue... and I've seen it happened on internal drive as well but not for a long time... I don't know if it's a timeout issue or something but right now it's my external drive as i'm making
sure everything is in order in there...

 

Faulting application name: explorer.exe, but only in high resolution

Hi Anup,

Thank you for the response!

I have a XFX PCI Express R9 280X 3GB Graphics Card. I tried to install graphics driver through windows update (right click on graphics adapter in device manager, and I tried to install latest graphics driver downloaded from AMD website) I'm currently using
version 15.300.1025.1001 downloaded from AMD.

Playing around resolution I discovered other type of errors in the log:

Faulting application name: explorer.exe, version: 10.0.10586.0, time stamp: 0x5632d4c0

Faulting module name: comctl32.dll, version: 6.10.10586.0, time stamp: 0x5632d2ce

Exception code: 0xc000041d

Fault offset: 0x000000000003c3fd

Faulting process id: 0x147c

Faulting application start time: 0x01d149199ed5950e

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_8c15ae12515e1c22\comctl32.dll

Report Id: 3e12674a-7f81-4564-8935-68bdb163c4f8

Faulting package full name:

Faulting package-relative application ID:

Faulting application name: explorer.exe, version: 10.0.10586.0, time stamp: 0x5632d4c0

Faulting module name: ntdll.dll, version: 10.0.10586.20, time stamp: 0x56540c3b

Exception code: 0xc000041d

Fault offset: 0x0000000000014f4e

Faulting process id: 0x20a4

And

Faulting application start time: 0x01d1491ac62ec15a

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: d03656ee-2cb3-4824-8a19-0addc12b42e0

Faulting package full name:

Faulting package-relative application ID:

I also found a .WER file if it helps: Dropbox - Link not found

I installed now a previous version of graphics driver (AMD-Catalyst-15.7.1-Win10-64bit - Driver version: 15.200.1062.1004) but no luck, i get the same behavior.

However it still works on lower resolution which makes it a mystery for me.