Windows 10: iLok PACE error installing cannot find _installer.msi, tpkd.sys incompatible

Discus and support iLok PACE error installing cannot find _installer.msi, tpkd.sys incompatible in Windows 10 Installation and Upgrade to solve the problem; i had an old iLok installation and after windows update it's all stopped to work. it was a v3.1.7.1901 of 2017 well first you can disable loading... Discussion in 'Windows 10 Installation and Upgrade' started by oeai, Jul 6, 2020.

  1. oeai Win User

    iLok PACE error installing cannot find _installer.msi, tpkd.sys incompatible


    i had an old iLok installation and after windows update it's all stopped to work.
    it was a v3.1.7.1901 of 2017 well first you can disable loading driver tpkd.sys in registry or move it from system32/drivers

    in windows/installer folderi had 3d21e.msi 451f672.msi, but you can just check the date of installation of PACE
    if you can, because windows will erase it, so check the iLok folder date


    you can try to uninstall with right click on .msi file, but it didn't anything for me and i had errors with install

    so then i opened regedit try O&O regedit - it's free and search for words "iLok" and "PACE"

    you will find some - right click in the left part and export full "folder" of that string, then clear or delete it, go for next

    when you clean all i had 3-4, you will be able to install new v5 or whatever it will be.


    if you will have old installation - you can get an error after rebooting tpkd.sys incompatible blue screen
    boot from any windows installation media, goto cmd
    open regedit and load hive /system32/config/SYSTEM get to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tpkd
    set start=4


    or you can get autoruns by sysinternals and boot windows from some windows.live.boot DVD, or previous version backup,
    i had an old version, so i booted into it or just get hd to another comp, then run autoruns with admin rights and you'll get "load Offline"so when youload it, go to drivers and find tpkd.sys to disable. go back to normal boot.
    you can revert many boot errors this way.

    :)
     
    oeai, Jul 6, 2020
    #1
  2. Liam H92 Win User

    Error 1935 and 1603 When installing Ilok License Support Tool


    iLok PACE error installing cannot find _installer.msi, tpkd.sys incompatible d24c4c44-48a4-4667-8018-5b9ac4d70741?upload=true.png


    Here's a list of the services I get, I can't find anything to do with PACE or iLok. I have tried everything I can think of, every suggestion and video relating to this issue I can find on YouTube and google searches. Please has anybody got to this stage
    before?
     
    Liam H92, Jul 6, 2020
    #2
  3. Error 1935 and 1603 When installing Ilok License Support Tool

    Hey Liam. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

    All of these look promising, so it's just a matter of what you've tried already and hitting upon the fix for your configuration. These are the top two I find:



    https://www.sweetwater.com/sweetcare/articles/i...

    If not then continue working through the other suggestions from the most recent backwards:

    https://www.google.com/search?q=Error+1935+and+...


    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
     
    Greg Carmack - Windows MVP, Jul 6, 2020
    #3
  4. iLok PACE error installing cannot find _installer.msi, tpkd.sys incompatible

    Having complications downloading iLok License Manager for Windows 10

    I'm Having complications downloading iLok License Manager for Windows 10. I keep getting the following error message:

    PACE License Support Win64 Error:

    Error 1935. An error occurred during the installation of assembly component {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422.

    Also the following message pops up after:

    Error 1603 - Fatal Installation.

    Consult Windows Installer Help (MSI.chm) or MSDN for more information...

    Very frustrated and cannot seem to find any solution. Please help!
     
    Dustinj310, Jul 6, 2020
    #4
Thema:

iLok PACE error installing cannot find _installer.msi, tpkd.sys incompatible

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