Windows 10: Hp stream laptop not updating

we got two hp stream laptops. a 11 and a 14.

the 14 is a newer version of windows 10

and the 11 is an older version of windows 10.

I've treid updating both. I ran the windows update assistant on the 14 and the 11, and it says on the 14 that is has the latest update. but according to the update checker in settings it says there is a update to the version 1909 but it says it had issues and I need to free up space. I cannot do that as the laptop only has 29 gb of disk space in total. and only 354 mb left over.

We got some 32 gb usbs for the two and I dont know how to make windows install to the usb. even though I set the system to download apps and documents and etc. to the usb stick.

and with the hp stream 11 it says the download it still at 0 and when i run the update assistant it says another update setup is running and I should wait for it to finish. but the hp stream 11 has the same specs almost as the 14 except the size of the laptop casing and the available random access memory. but it also seems to have the same issue with installing windows. the 11's version I believe is in the 1500s of the windows ten version. And the 14's version is either 1700's or early 1900's

:)

 

HP Stream Laptop

Hi there,

Thank you for posting to Microsoft Community.

1. May I know the version of Windows that you are using?
   
2. What is the total hard disk space of your laptop?
   

I would suggest you to take a backup of all your user data, after which you can try and perform the steps to

Free up drive space in Windows 10. Check if that helps.

Please get back to us if you need any further suggestions.

Aaron Summith

Microsoft Community - Moderator

 

HP stream laptop that cannot be updated to windows 10 enough space

I cannot free up enough space on my HP stream to complete updates I have attached an external hard drive and still cannot free up enough space any suggestions?

 

Windows 10 Hibernate issue with the HP laptop

Hi,

Sorry for the delay in response.

We would suggest you to runt the Power troubleshooter and check.

Try to run the troubleshooter and check.

• Type Troubleshooting in the search box and hit
  Enter.
• Select View all from the left pane and select Power.
• Follow the on-screen troubleshooter and try the steps.

We would also suggest you to update the firmware of the BIOS and install the chipset drivers and check.

For steps related to updating firmware for the BIOS and chipset drivers, you may contact the HP.