Windows 10: Microsoft Store ROBLOX crashes as I attempt to join game. How do I fix?

Hi, my problem is stated in the title. Normal browser ROBLOX works just fine. My MS ROBLOX hasn't been working recently as of a update to it's software a few months ago. Any way to fix? I've uninstalled an reinstalled, and even reset it's data. Any thorough tutorials will help, thank you!

:)

 

I can't play a certain game/games on the ROBLOX app

Hello. I was going to play some Windows Store Edition ROBLOX, on my favorite game. The game is called phantom forces. When i joined, it crashed. It works just fine with any other game on the Windows Store ROBLOX.

What symptoms i can think of and their possibility, for better replies:

Windows Store ROBLOX is unoptimized (Maybe)

Microsoft provides the MOBILE version with computer controls, therefore you can only play mobile games (This is true)

It's ROBLOX's fault (It's not, it works fine with other games)

Microsoft doesn't have a computer mode and a tablet mode for the app (Very true, and this applies for any games on Xbox in general)

My computer's hardware doesn't meet that certain game on ROBLOX (worked fine on my school laptops, so this is NOT true)

So either i'm hallucinating, or Microsoft is lazy.

I know Microsoft's app secrets. This is one.

Also, ROBLOX is my FAVORITE platform, so i'm really biting my tongue.

Edit: I can play it now, but please fix because i'm getting 10 fps and the graphics is locked at max.

 

Roblox from microsoft store error

Option 1:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Terminate

Restart

Check the Store for updates

See if it launches successfully.

Option 2:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

Option 3:

Open Start > Settings > Apps > Apps & features

Scroll down to Roblox

Select it

Click Advanced options

Click Uninstall

Restart

Check the Store for updates

Launch the Microsoft Store:

Click the ellipsis in the top right corner of the screen (...)

Click My Library

Scroll through the list then click the Roblox game if its listed there, then click the download button.

If doesn't help, let us know and we can explore more options.

 

Windows 10 Roblox problem

Hi Auras,

There are several reasons as to why you can't play Roblox on your computer. Windows Updates may affect the game not to play if your computer is not updated. To make sure that your Windows 10 is up to date, I suggest that you check for any Windows Update
by using this link as your guide.

In addition, make sure that Roblox is allowed to run on your Chrome by performing the following steps:

• Download Roblox and run its setup file.
• After the game has been installed, try to run it.
• You should get a message box saying “External Protocol Request”. Check
  Remember my choice for all links of this type and click Launch Application.

If the issue persists, I suggest that you use another web browser on your computer to check if that helps.

Do get back to us with the results. We'd be more than willing to provide you additional help.