Windows 10: Having a bunch of random BSOD (most caused by ntsokrnl.exe)

Discus and support Having a bunch of random BSOD (most caused by ntsokrnl.exe) in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone, I recently freshly installed windows 10 on my computer due to several BSOD errors due to ntoskrnl.exe I had in the past... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by djfine101, Jul 8, 2020.

  1. djfine101 Win User

    Having a bunch of random BSOD (most caused by ntsokrnl.exe)


    Hi everyone,

    I recently freshly installed windows 10 on my computer due to several BSOD errors due to ntoskrnl.exe I had in the past (UNEXPECTED_KERNEL_MODE_TRAP, ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY, and many more random ones). The problem seemed to be fixed but after an hour I kept getting more random BSOD errors. I decided to reinstall again.

    Before the fresh install, I performed a MemTest and found out one of my RAM sticks had 2 errors in test 7. I thought this was the issue since most forums say whenever you have multiple different BSODs it is usually a memory issue. So I decided to purchase new RAM. After inserting the new RAM AND reinstalling windows I am still getting errors. I've also ran a malware scan and sfc scan but they showed positive results.

    I have also reinstalled my chipset drivers as well as my GPU drivers.

    I put my system info below and dumpfiles in the attachment.

    Can anyone help,DESKTOP-KJL82QE-(2020-07-07_22-41-28).zip please.

    OS NameMicrosoft Windows 10 Home
    Version10.0.19041 Build 19041
    Other OS Description Not Available
    OS ManufacturerMicrosoft Corporation
    System NameDESKTOP-KJL82QE
    System ManufacturerMicro-Star International Co., Ltd
    System ModelMS-7C02
    System Typex64-based PC
    System SKUTo be filled by O.E.M.
    ProcessorAMD Ryzen 5 3600 6-Core Processor, 3600 Mhz, 6 Core(s), 12 Logical Processor(s)
    BIOS Version/DateAmerican Megatrends Inc. 1.E0, 6/9/2020
    SMBIOS Version2.8
    Embedded Controller Version255.255
    BIOS ModeUEFI
    BaseBoard ManufacturerMicro-Star International Co., Ltd
    BaseBoard ProductB450 TOMAHAWK (MS-7C02)
    BaseBoard Version1.0
    Platform RoleDesktop
    Secure Boot StateOff
    PCR7 ConfigurationBinding Not Possible
    Windows DirectoryC:\Windows
    System DirectoryC:\Windows\system32
    Boot Device\Device\HarddiskVolume1
    LocaleUnited States
    Hardware Abstraction LayerVersion = "10.0.19041.1"
    User NameDESKTOP-KJL82QE\dijan
    Time ZoneEastern Daylight Time
    Installed Physical Memory (RAM)16.0 GB
    Total Physical Memory16.0 GB
    Available Physical Memory11.9 GB
    Total Virtual Memory18.8 GB
    Available Virtual Memory12.6 GB
    Page File Space2.88 GB
    Page FileC:\pagefile.sys
    Kernel DMA ProtectionOff
    Virtualization-based securityNot enabled

    - - - Updated - - -

    UPDATE: My PC just crashed and restarted twice in 10 mintues without giving me a blue screen while downloading a League of Legends Update. Screen just goes black and computer restarts.

    :)
     
    djfine101, Jul 8, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jul 8, 2020
    #3
  4. ARC
    Arc Win User

    Having a bunch of random BSOD (most caused by ntsokrnl.exe)

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Having a bunch of random BSOD (most caused by ntsokrnl.exe)

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