Windows 10: Computer keeps shutting down.

I've had this computer for about a year and a half, it has random shutdowns and I've been unable to identify the source of the problem:


Operating System: Windows 10 Pro-64-bit

Processor: Intel® Core™ i9-9900K Processor

Motherboard: ASUS PRIME Z390-P

Memory: 32 GB [8 GB X4] DDR4-3000 Memory Module

Video Card: NVIDIA GeForce RTX 2060 - 6GB GDDR6

Power Supply: 750 Watt - CORSAIR TX750M - 80 PLUS Gold, Semi Modular

Processor Cooling: Asetek 690LS 360mm Liquid Cooling System - Z390

Primary Hard Drive: 1 TB ADATA SU750 SSD

Secondary Hard Drive: 1 TB ADATA XPG SX8200PNP PRO M.2 PCIe NVMe SSD


I have been through all of the recommended tests I could find, RAM tests, adding/removing/changing RAM, changing video cards and other components, I've tried it in different houses, with and without internet, with different internet providers, and I have done a full re-install of Windows 10, there seems to be no change in the issue.


Here is a link to my last three minidumps:


https://www.dropbox.com/s/8l0gccze7tlrpka/minidump.zip?dl=0

:)

 

My Computer Keeps Shutting Down By Itself But Not Infected Or Hacked.

Hi Ethan,

There several reasons why your computer is shutting down automatically. For us to provide you the proper troubleshooting steps, kindly answer the questions below:

• Were there any changes made on your computer before encountering the issue?
• Are you encountering an error message when your computer automatically shuts down? If so, what is the error message that you're getting?
  
• Does the issue occur when you're performing a specific task on your computer or does it occur randomly?
• What are the troubleshooting steps that you've done so far?

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

 

Computer keeps shutting down

Hi,

For us to get a better grasp of your query, please provide the following:

• Error message that you receive
• Basic troubleshooting steps taken

In the meantime, I suggest that you follow the instructions provided on this
link.

I'll keep an eye out for your reply.