Windows 10: Audio

Discus and support Audio in Windows 10 BSOD Crashes and Debugging to solve the problem; Audio input and output stopped working. Sound only works when I use bluetooth... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by K-264, Jul 8, 2020.

  1. K-264 Win User

    Audio


    Audio input and output stopped working. Sound only works when I use bluetooth

    :)
     
    K-264, Jul 8, 2020
    #1
  2. Ryan Fra Win User

    Can not record audio.

    Hi,

    We suggest that you run troubleshooting for Audio Recording by following these steps:

    • Type troubleshooting on the search box.
    • Click View all.
    • Select Recording Audio.
    • Follow the steps to troubleshoot Recording Audio.

    Let us know if you need further help.
     
    Ryan Fra, Jul 8, 2020
    #2
  3. Audio Problems

    Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

    May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

    Here is how to do it.

    Here the steps to completely remove a Device off your computer.

    Step 1. Use shortcut keys Win + X on Windows 10.

    Step 2. Select Device Manager.

    Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

    Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

    Step 5. Reboot the computer.

    Repeat the steps in all the Audio devices listed.

    Then reboot. then test the headset again.
     
    FerdinandNanalig, Jul 8, 2020
    #3
  4. Audio

    Audio not working

    Hi Mirdula,

    Before we proceed, I would like you to provide the information stated below:

    • Did you make any changes to the PC prior to this issue?
    • What troubleshooting steps have you performed to fix the issue?

    For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
    and check if the steps provided helps rectify the issue.

    Hope this helps

    Regards
     
    Vanessa Sohtun, Jul 8, 2020
    #4
Thema:

Audio

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