Windows 10: Windows Defender Help - Cannot Find App

Discus and support Windows Defender Help - Cannot Find App in Windows 10 Ask Insider to solve the problem; Defender keeps finding this file which looks like malware from a quick Google search. Nothing happens if I click Remove or Quarantine.. I also cannot... Discussion in 'Windows 10 Ask Insider' started by /u/dvcspl, Jul 8, 2020.

  1. /u/dvcspl Win User

    Windows Defender Help - Cannot Find App


    Defender keeps finding this file which looks like malware from a quick Google search. Nothing happens if I click Remove or Quarantine.. I also cannot find the file at the specified path. MalwareBytes scan shows nothing, same with AdwCleaner. Any insight? New to Windows from Mac.

    See screenshot: https://imgur.com/KIJjTXi

    submitted by /u/dvcspl
    [link] [comments]

    :)
     
    /u/dvcspl, Jul 8, 2020
    #1
  2. Arul_D Win User

    Installing Apps on Windows 10 Has Windows Defender Finding Malware

    Hi Tommy,

    Welcome to the Microsoft Community.


    • Is this issue specific to third party apps?
    I would suggest you to open Windows defender and add exclusions and check if it helps. Follow the steps to add exclusions in windows Defender.


    • Type Windows defender settings in the search bar and press enter

    • Under Exclusions click on Add Exclusion
    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Arul_D, Jul 8, 2020
    #2
  3. Tommy6860 Win User
    Installing Apps on Windows 10 Has Windows Defender Finding Malware

    Thanks for the reply,

    I already know how to do that, so I guess I should have included that. Doing that for each app would be a little bit of a hassle. Admittedly, I really do not use many apps unless they pique my interest. Anyhow, these same apps didn't incur the same warning
    from Windows Defender in Windows 8.1 when Pokki was installed by default. It just seems odd now it does this with Windows 10.
     
    Tommy6860, Jul 8, 2020
    #3
  4. John Sarc Win User

    Windows Defender Help - Cannot Find App

    Windows Defender Blocking Installations of Downloaded Apps

    Hi Craig,

    There's a possibility that the SmartScreen option is on that's why you're unable to install downloaded apps. Let's try to turn it off and see if it helps. See the steps below:

    • Open Windows Defender Security Center from your Start menu, desktop, or taskbar.
    • Click on the App and browser control button on the left side of the window.
    • Click on Off in the Check apps and files section.

    Let us know if the suggestion helps you out.
     
    John Sarc, Jul 8, 2020
    #4
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Windows Defender Help - Cannot Find App

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