Windows 10: Windows crash when connecting bluetooth headset

Discus and support Windows crash when connecting bluetooth headset in Windows 10 Drivers and Hardware to solve the problem; Every time I connect my bluetooth headset windows crashes. I use a usb adapter but I have no idea wich brand. DRIVER IRQL NOT LESS OR EQUAL What... Discussion in 'Windows 10 Drivers and Hardware' started by Seppe8, Jul 10, 2020.

  1. Seppe8 Win User

    Windows crash when connecting bluetooth headset


    Every time I connect my bluetooth headset windows crashes.

    I use a usb adapter but I have no idea wich brand.


    DRIVER IRQL NOT LESS OR EQUAL
    What failed: BthAvrcp.sys

    What I already tried:

    - Deleting bluetooth drivers and restarting my pc

    - Resetting my pc



    How can I fix this?

    :)
     
    Seppe8, Jul 10, 2020
    #1

  2. WIndows 10 cannot connect to a bluetooth headset.

    Hello Mike,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your headset and Bluetooth dongle?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Jul 10, 2020
    #2
  3. To high volume when connecting bluetooth headset

    Hi Fredrik,

    The behavior you've encountered may imply a driver-related issue. Since you were able to control both the headset and computer volume before, then possible that the recent updates may have triggered it. In this case, I suggest rolling back your device driver
    and see if it resolves the issue. Follow these steps:

    1. Right-click the Windows key and select Device Manager.
    2. Expand the Bluetooth category.
    3. Right-click on your Bluetooth device and click Properties.
    4. Click the Driver tab, then click Roll Back Driver.
    5. Follow the on-screen instructions.
    6. Once the driver has been rolled back, click Close.

    Please test again the audio on your device and see if the volume still goes up to 100% when the Bluetooth headset is connected. Kindly update this thread with the result so I'll be able to assist you further.

    Regards.
     
    Vanessa Yar, Jul 10, 2020
    #3
  4. Windows crash when connecting bluetooth headset

    bluetooth headset?

    Hello,

    Can you sugegst me which bluetooth headset i shd buy for any mobile? (at present i'm using nokia 5800)

    jabra,plantronics,nokia,samsung,bluedio,other??

    Code: http://shop.ebay.in/Bluetooth-Headsets-/119502/i.html[/quote] Plz check above eBay India listing and tell some good options within 1000/- INR.

    thx..
     
    freebird_9924, Jul 10, 2020
    #4
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Windows crash when connecting bluetooth headset

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