Windows 10: Can't sign in to Xbox insider hub app windows 10 error code 0x80070005

Discus and support Can't sign in to Xbox insider hub app windows 10 error code 0x80070005 in Microsoft Windows 10 Store to solve the problem; Have tried basic troubleshooting steps. Reinstalled, sign in, etc. Contacted windows support and tried troublshooting there to no avail. Suggestions?... Discussion in 'Microsoft Windows 10 Store' started by Bobcheeks, Jul 10, 2020.

  1. Bobcheeks Win User

    Can't sign in to Xbox insider hub app windows 10 error code 0x80070005


    Have tried basic troubleshooting steps. Reinstalled, sign in, etc. Contacted windows support and tried troublshooting there to no avail. Suggestions?

    :)
     
    Bobcheeks, Jul 10, 2020
    #1

  2. Cannot re-download Xbox Insider Hub on Windows 10

    Hi again,

    Finally I was able to reinstall the Microsoft Store App on my computer , which allowed me to install the Xbox Insider Hub App.

    But I cannot sign in to the Xbox Insider Hub. Whenever I click on "Sign In" , I get this message:

    http://puu.sh/F63fu/34aa05fdea.jpg

    "There's a problem

    Access is denied. (Excemption from HRESULT: (0x80070005) (0x80070005)"

    Any idea how I can get access to Xbox Insider Hub? I have googled the error code and tried several suggestions, but none worked.

    Thank you!
     
    StrangeFerret75, Jul 10, 2020
    #2
  3. Can't log in into Xbox Insider Hub

    Hi,

    There are several reasons why you are unable to sign in to the Xbox Insider Hub. Based on the error message that you received, it is possible that your PC is not connected to the internet or the Xbox Insider Hub is blocked from connecting to the network.
    To properly isolate your concern, please clarify the following information:

    • Is your PC connected to the internet?
    • Are you able to access your other apps online?
    • Are you still able to sign in to the regular Xbox App or the Xbox App Beta on the same PC?
    • Have you tried to connect to a different router or network source?
    • Is your computer connected via a wired or a wireless network?

    If your PC is connected to the internet and your other apps can be accessed online, that means there is an issue with the Xbox Insider Hub itself. You may install all the critical and important Windows Updates on your PC by following the steps on this

    link
    to ensure that the app is compatible with the current Windows Updates on your computer.

    Once the computer is updated, uninstall and re-install the Xbox Insider Hub again. If the issue persists,
    you may share the issues that you encounter by chatting with other Xbox Insiders on the Xbox Insider Forums. Here's how:

    • Sign in to Insider Program forums.
    • You may select Latest Xbox One Update Preview.
    • Select the appropriate category for your issue.
    • Click on Chat with Support.

    Should you have any other queries, you may contact us anytime.
     
    Loraine Mon, Jul 10, 2020
    #3
  4. Can't sign in to Xbox insider hub app windows 10 error code 0x80070005

    Xbox Insider Hub does not appear in the Microsoft Store

    Hi,

    Thank you for posting your question in the Microsoft Community.

    1. Did you make any changes to the PC prior to this issue?
    2. Have you signed in using the Microsoft account?
    3. Are you able to search for other apps on the Microsoft Store?

    However, you may follow these steps to check if that helps.

    Step 1: Suggest you to run the apps troubleshooter to
    fix problems with apps from Microsoft Store
    .

    Step 2: You can also try to manually
    download the Xbox Insider Hub
    from the link.

    Article for Reference.

    Get the Xbox Insider Hub app

    Hope this helps.

    Let us know if you got the help you needed by clicking 'Yes' or 'No'.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Jul 10, 2020
    #4
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Can't sign in to Xbox insider hub app windows 10 error code 0x80070005

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