Windows 10: Bluetooth Headphones swap from stereo to headset when it's not supposed to

Discus and support Bluetooth Headphones swap from stereo to headset when it's not supposed to in Windows 10 Customization to solve the problem; I have a pair of Bose QC35 II which I use for audio as I have a seperate stand alone usb microphone HyperX Quadcast and I get issues where they will... Discussion in 'Windows 10 Customization' started by AdamChadwick1, Jul 10, 2020.

  1. Bluetooth Headphones swap from stereo to headset when it's not supposed to


    I have a pair of Bose QC35 II which I use for audio as I have a seperate stand alone usb microphone HyperX Quadcast and I get issues where they will randomly swap from one audio device setting to the other. In audio settings it swaps from 'Headphones Bose QC35 II Stereo' to 'Headset Bose QC35 II Hands-Free AG Audio' which carries far less audio quality and uses the wrong microphone, how do I stop it from swapping? or how do I remove the headset mode to keep it at stereo fullstop?

    :)
     
    AdamChadwick1, Jul 10, 2020
    #1
  2. taward Win User

    Bluetooth headphones connect but headset portion does not


    All,

    I have a surface pro 4, fully updated. I also have a pair of Revo bluetooth headphones. They also feature blutetooth calling capabilities (i.e. microphone).

    I used to connect these without a problem. Recently something strange has been happening. Now when they connect on the headphones (i.e. stereo audio only) is recognized as an audio device.

    Normally Windows recognizes headsets like this as two separate devices - headphones for audio and headsets for calling. I can confirm that device manager sees them both as functioning normally. But, as shown below, the headset portion is showing as disconnected. But there is no way to connect it.


    Bluetooth Headphones swap from stereo to headset when it's not supposed to [​IMG]


    I have uninstalled and deleted the device and re-paired it. Nothing works. Thoughts?
     
    taward, Jul 10, 2020
    #2
  3. caperjack Win User
    bluetooth headphones

    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Jul 10, 2020
    #3
  4. tsur1 Win User

    Bluetooth Headphones swap from stereo to headset when it's not supposed to

    Bluetooth headphones connect but headset portion does not


    I have the exact same problem with my Bluebuds X


    Bluetooth Headphones swap from stereo to headset when it's not supposed to [​IMG]


    I have tried to manually add a driver through windows driver update (you can choose a driver device from the list)
    but i'm not sure which one is compatible and had no luck getting the headset portion to work... *Sad

    Bluetooth Headphones swap from stereo to headset when it's not supposed to [​IMG]


    Please let me know if you have found a solution!

    Thanks!
     
    tsur1, Jul 10, 2020
    #4
Thema:

Bluetooth Headphones swap from stereo to headset when it's not supposed to

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