Windows 10: Windows 10 Blue Screen System_Service_Exception after sleep, ntoskrnl.exe

Discus and support Windows 10 Blue Screen System_Service_Exception after sleep, ntoskrnl.exe in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer blue screens every time I wake it from sleep, sometimes immediately, sometimes it takes a bit longer. Every time it crashes, I run... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Fdurca, Jul 10, 2020.

  1. Fdurca Win User

    Windows 10 Blue Screen System_Service_Exception after sleep, ntoskrnl.exe


    My computer blue screens every time I wake it from sleep, sometimes immediately, sometimes it takes a bit longer.


    Every time it crashes, I run WhoCrashed and it says its a System_service_exception caused by ntoskrnl.exe. I've updated my drivers, updated windows, ran a disk check, ran a memory test, and all appear to be fine.


    Here is the minidump:

    https://1drv.ms/u/s!AmX6As55JhISsT91flFIsN-JS5lZ?e=Ape2ba


    Here is my system info:
    https://1drv.ms/u/s!AmX6As55JhISsUASLSEygqr6oafa?e=buzagQ

    Thank you

    :)
     
    Fdurca, Jul 10, 2020
    #1

  2. Windows 10 blue screens after waking from sleep.

    Steps to that cause this problem:

    • Allowing windows to sleep.
    • Waking once, logging in.
    • Allowing it to sleep once more.
    • Wait for some time like 2 hours.
    • Try to login again.
    After all these steps my laptop Dell Vostro 3546, stops responding on the login screen, no inputs will be taken and then Blue screens by saying Critical_Store_Exception. I have collected some crash dumps and posted it here: CrashDumps.

    Blue Screen View says that the BSOD happened because of something went wrong with the ntoskrnl.exe, address ntoskrnl+142760, file version of ntoskrnl.exe is "10.0.10586.306 (th2_release_sec.160422-1850)".
     
    Aniruddha S Prasad, Jul 10, 2020
    #2
  3. Help: Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION (Netio.sys)

    Dear Mr.Jefferson,

    your reference as below:

    • Have you made any changes on your computer prior to this issue? -> No. i have not made any change on my PC prior this issue.

    • Aside from getting the dump file, did you perform any troubleshooting steps? -> i tried update all driver to news version, check all hardware , uninstall some hardware and software unnecessary. tried clean register with CCleaner software.
      But all my PC still happen Blue screen errors sometime

    "we suggest following the methods in this article to troubleshoot blue screen
    errors." ->
    I will try again with clean boot.

    After i tried all methods as you suggest, the blue screen errors happen when i use Microsoft Edge.

    Dump File 090317-22906-01.dmp

    Crash Time 03/09/2017 3:17:37 CH

    Bug Check String SYSTEM_SERVICE_EXCEPTION

    Bug Check Code 0x0000003b

    Parameter 1 00000000`c0000005

    Parameter 2 fffff808`00af0918

    Parameter 3 ffffb581`65bc4ff0

    Parameter 4 00000000`00000000

    Caused By Driver NETIO.SYS

    Caused By Address NETIO.SYS+10918

    File Description Network I/O Subsystem

    Product Name Microsoft® Windows® Operating System

    Crash Address ntoskrnl.exe+16c560Could you please support to me this problem ?

    Thank you.
     
    TRINH THANHTUNG, Jul 10, 2020
    #3
  4. Eric Ber Win User

    Windows 10 Blue Screen System_Service_Exception after sleep, ntoskrnl.exe

    BSOD cause by ntkrnlmp.exe SYSTEM_SERVICE_EXCEPTION

    Hi Zac,

    An outdated or corrupted driver is one of the possible reasons why you are having a blue screen error, SYSTEM_SERVICE_EXCEPTION thatis caused by ntkrnlmp.exe and ntoskrnl.exe. For us to assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Do you have a third-party security software installed?
    • What is the make and model of your computer?
    • Have you tried to download and install the latest drivers of your device from its manufacturer's website?

    Meanwhile, I would suggest that you try the steps in this
    link
    to troubleshoot blue screen issues in Windows 10.

    We'll be looking forward to your reply.
     
    Eric Ber, Jul 10, 2020
    #4
Thema:

Windows 10 Blue Screen System_Service_Exception after sleep, ntoskrnl.exe

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