Windows 10: Unable to add a Microsoft account

Hi,


I have recently purchased a new laptop and signed in with my Microsoft account. However, when I try to add my account in:

Settings > Accounts > Email and accounts > Accounts used by other apps

I do not see the option "Add a Microsoft account" which should normally be there. I only see add a work or school account option. As a result, I cannot sign in to Microsoft store, and every time I try to sign in, I get the message "Let's get you signed in" with no other options other than "continue".


In the Sync your settings tab, I also see the message:


Some of these settings are hidden or managed by your organization.

Some Windows features are only available if you are using a Microsoft account or work account.


My laptop is new and currently running the latest version of Windows 10 Pro for Personal Use Updated 2020, July 10.


I also get the error code 0X8000fffff when I try to add an outlook account.

Right now my main issue is not having the option "Add a Microsoft account" in the Accounts used by other apps section which keeps me from using Some of the Microsoft apps such as MS To Do, or Your Phone, etc.


So far, I have tried the Troubleshoot and Enabling the "Allow Telemetry" and setting it to Full in "gpedit.msc" but nothing has worked so far.


Thanks!

:)

 

Unable to add a device to Microsoft account

Hi,



Thank you for writing to Microsoft Community Forums.



Ideally, when we sign in to a device using the Microsoft account, the device is already added to the Microsoft account. However, as you have mentioned you are unable to add the device to the Microsoft account after removing it. We would suggest you
to try converting the account as a local account and then converting it as a Microsoft account. This should add the device to the Microsoft account. Kindly refer the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Accounts and select
   Your info on the left pane.
   
3. Now, click on Sign in with a local account instead and follow the on-screen instructions.
   
4. Once the account is converted as a local account, sign in to the account, go to settings and click on
   Sign in with a Microsoft account.
   
5. Follow the on-screen instructions to convert the account. Once the account is converted as a Microsoft account, the device will be listed in your Microsoft account.
   

Meanwhile, we would like to know the following details to assist you with the Minecraft issue:

• How are you trying to install Minecraft?
  
• Which edition of Minecraft are you trying to install?
  

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Cannot link/add my Microsoft Account to Local Account

Hello Ken,

Im using Win10 Build 1607 with all latest update.

I also run all related troubleshooters:

• Windows Update
• Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
• Microsoft Accounts

No Problem found. Also the suggestions from Microsoft didnt helped.

 

Cannot add another microsoft account.

Hi,

The command prompt net user Username Password /add which you used is incorrect. We suggest you to follow the steps below to add a new user account to your computer:

• Press Windows key + X and then choose Command Prompt (Admin).
• Type the command line net user test /add and press Enter
  after typing the command:

Let us know how it goes.

Regards.