Windows 10: Firefox video is running but I have no sound?

Discus and support Firefox video is running but I have no sound? in Browsers and Email to solve the problem; Hello, I'm watching a video of the university. Windows 10. Browser Firefox. [ATTACH] The video's playing, but I don't have sound.... Discussion in 'Browsers and Email' started by RedDevil1982, Jul 11, 2020.

  1. Firefox video is running but I have no sound?


    Hello,

    I'm watching a video of the university. Windows 10. Browser Firefox.



    Firefox video is running but I have no sound? 0_big.png



    The video's playing, but I don't have sound.

    With other videos, e.g. via youtube, everything works fine.

    The lecturer who set the video said that it would work fine under chrome with sound.

    When I use Microsoft Edge, even the video doesn't work.

    Can anyone here in Microsoft Firefox help me?

    Do I have to move anything to get sound? Like I said, running does it perfectly.

    MFG

    :)
     
    RedDevil1982, Jul 11, 2020
    #1

  2. Video Issues in Windows 10 With Firefox

    Hi,

    Thank you for posting your query on Microsoft Community.

    Please provide the following information with us to understand the issue better.


    • Is the issue occurs in Microsoft Edge?

    • Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?

      As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.

      If the issue still persists, then try updating the Display driver and check. Here is the steps:
    • Press Windows Key + R on your desktop screen to go to run command box.
    • Type devmgmt.msc and hit Enter.
    • In Display Adapter, expand Display Adapter, right-click , and then click
      Update.
    If the issues persists ,only with firefox then i suggest you to contact firefox support.

    Please do let us know the status of the issue to assist you further.

    Thank you.
     
    Divya Murugan, Jul 11, 2020
    #2
  3. New FF - passwords

    Hi:

    If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

    Troubleshoot Firefox issues using Safe Mode | Firefox Help


    • Please report back and let us know the outcome, as it will dictate the next steps.
    • Also: please tell us what AV/AM/firewall programs are you running on this system?

    Thanks,
    MM
     
    MoxieMomma, Jul 11, 2020
    #3
  4. Firefox video is running but I have no sound?

    I have some issues with firefox

    This is not really good advice, as Firefox Refresh does not do what most people expect it to do, and leaves the users quite confused and not knowing what to do. For examples of this, go to Index page mozillaZine Forums ; there, in the Search/Boards: box, enter Refresh, then read a few of the links that provides.

    My suggestion is, rather, to use the standard Fx diagnostic tests to try to isolate and fix the problem(s):

    Standard diagnostic - Firefox - MozillaZine Knowledge Base
     
    Not Myself, Jul 11, 2020
    #4
Thema:

Firefox video is running but I have no sound?

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