Windows 10: Microphone not working unless I'm in the setup wizard.

I'm using the Astro a20 headset and I found that despite being able to hear myself, my PC doesn't pick up my microphone audio itself. But, I have noticed that during the setup wizard is the only time my PC manages to pick up sound from my mic. This means my PC can definitely pick up the audio, but it only works at certain times. What's going on and how can I make it pick up my mic audio at all times?

:)

 

Microphone problem Windows (8/10)

Hi,

To resolve your microphone issue, we suggest that you follow the steps below:

• Click Windows + S then type Speech Recognition on the search bar.
• Click Set up microphone and follow the Microphone setup wizard.
• When you reach Adjust the microphone volume, please note if the volume bar moves from yellow to red.
• Once the Setup wizard is complete, we can check if the microphone works properly. We can eliminate hardware problem from the possible causes of the issue. Please check to if the issue persists in the Third-party software.

Let us know how it goes.

 

Microphone setup not working in Windows 10

Hi,

The solution provided by janet b[MSFT] was posted a while back and we have rolled out multiple updates since then. The steps may no longer work with the current setup you have. For us to resolve your concern regarding the microphone not working, kindly answer
the questions below:

• Were there any error messages that showed up when you attempted to use the microphone with the computer?
• Since you mentioned the microphone was working previously, were there any recent changes made or updates that was installed in your computer?
• Which version and build of Windows do you installed in your computer?

We look forward to your response to our queries.

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help