Windows 10: Can't upgrade from 1809

Discus and support Can't upgrade from 1809 in Windows 10 Installation and Upgrade to solve the problem; Have a Dell Inspiron 3650 that my customer has never been able to do the updates to the new Windows version. Now is Version 1809. Update fails with... Discussion in 'Windows 10 Installation and Upgrade' started by cfourkays, Jul 11, 2020.

  1. cfourkays Win User

    Can't upgrade from 1809


    Have a Dell Inspiron 3650 that my customer has never been able to do the updates to the new Windows version.
    Now is Version 1809.
    Update fails with this message:

    "What needs your attention
    The following things need your attention......

    This PC cannot be upgraded to Windows 10.
    Your PC settings aren't supported yet on this versuin of Windows 10. Microsoft is working to support your settings soon. No action is needed. Windows Update will offer this Version....."

    Wht I have done so far:
    1 SFC /SCANNOW Found Problems
    Ran all 3 DISM commands to fix:
    //checkhealty, /scanhealth and /repairhealth.
    After running them ran sfc /scannow which now found no problems.

    Update still failed.

    Ran:
    DISM /Online /Cleanup-Image /RestoreHealth /Source*Biggrin:\Sources\install.wim

    Update still failed.

    The Brink Install/Repair failed giving me the same message as above.

    Totally lost except for a clean install.
    Any other suggestions??

    Pete

    :)
     
    cfourkays, Jul 11, 2020
    #1

  2. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jul 11, 2020
    #2
  3. ineuw Win User
    Upgraded to 1903 but it still 1809

    At this point I am just exploring this topic and listening to all opinions.

    Upgrading from 1809 to 1903 on my desktop was painless and error free, but it was forced upon me by MS. They ignored my update delay settings, and suddenly and unexpectedly the update/upgrade began. I resigned to it because I have four 1809 Macrium mirrors. If 1903 failed, I could easily restore.

    Currently, I still have 1809 on the laptop. Are you suggesting to upgrade from 1809 to 1909? Now, 1909 is offered on the settings\updates page. I made two attempts to upgrade from 1809 to 1903. The first attempt was from the update link in the settings\updates and the second attempt was from Microsoft's update site - both failed. Based on this recent experience, the 1909 update will also fail because of Acer.
     
    ineuw, Jul 11, 2020
    #3
  4. Ken Leach Win User

    Can't upgrade from 1809

    Can't upgrade from Win 10 1709 to 1809 or 1903

    I was able to clone and boot from that single drive once I added the proper partitions and setup the UEFI boot properly.. it STILL does not show in MSconfig under boot however..

    also the rtagent still shows a disabled..

    I was able to get the Cum.update 2019-07 for 1709 installed properly..

    The next update it is trying is 1803 which fails..

    If I try what you suggested..

    from the updaterapp i get the same result if I use the DVD from the ISO for updater app (does not have enterprise listed) OR the ISO from MSDN .. for enterprise N

    it eventually get to the point where it says "we can't tell if your PC is ready to continue installing Windows 10." and only option is to close..

    This seems to be around the boot or backup issues.. but open to what you think the next steps are.. I have made little progress..
     
    Ken Leach, Jul 11, 2020
    #4
Thema:

Can't upgrade from 1809

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