Windows 10: HP Envy x360 devices slowly dissappear from existence

Discus and support HP Envy x360 devices slowly dissappear from existence in Windows 10 Drivers and Hardware to solve the problem; So far I have owned 2 different HP Envy x360s. With my first one, the touchpad suddenly stopped working, so I started using a mouse. The device... Discussion in 'Windows 10 Drivers and Hardware' started by EliMoore802, Jul 13, 2020.

  1. HP Envy x360 devices slowly dissappear from existence


    So far I have owned 2 different HP Envy x360s. With my first one, the touchpad suddenly stopped working, so I started using a mouse. The device completely disappeared from the device manager. Around the same time, the touch screen similarly disappeared. Then a week or 2 later, the keyboard stopped working, and the laptop was no longer convenient to use. I ended up getting a new one. Couple months later, my internal audio is on mute and I cant turn it on. The realtek driver dissappears. Fine; I can use bluetooth headphones. Every now and then it goes back on. Then, today I find outtout my wifi is no longer working for the same exact reason and at this point I've had it. Help me HP gods. I'm sick of this. I've tried all of the dumb "oh just go to the troubleshooter or go to device manager and check if its there and while you're at it go update your drivers and make sure your bios is up to date". None of it works. My brain is slowly melting and I would very much like to work from home without praying to the demons within my computer to turn on my wifi for me.


    Maybe I should have gotten a Surface the second time around


    TL;DR:

    Either me or my laptop is going insane, or maybe both

    :)
     
    EliMoore802, Jul 13, 2020
    #1

  2. HP ENVY x360 Touchscreen and Driver issues

    Hi Milad,

    Thank you for posting your question in the Microsoft Community.

    I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

    This issue can occur if some of the system files and drivers are not working as expected.

    Suggest you to refer and follow the steps from this article on ‘Troubleshooting Touch Screen issues’.

    Important: Your screen resolution needs to be at least 1024 x 768 to have multiple windows and apps on your screen at the same time.

    Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Follow these steps to uninstall the driver from the PC.

    1. Open Device Manager.
    2. Select the arrow next to Human Interface Devices and select HID-compliant touch screen.
    3. Right-click (or tap and hold) the name of the device, and select Uninstall.
    4. Restart your PC, and Windows will attempt to reinstall the driver.
    You may also want to
    download the drivers from the OEM HP website
    and install it to check if that helps.

    Hope this helps.

    Let us know if you got the help you needed.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Jul 13, 2020
    #2
  3. Andre Da Costa, Jul 13, 2020
    #3
  4. Djg0407 Win User

    HP Envy x360 devices slowly dissappear from existence

    hp envy x360

    I want a good quality stylus to use for my hp envy x360, which would be the best choice and how would I get it to work for this laptop?

    ***Post moved by the moderator to the appropriate forum category.***
     
    Djg0407, Jul 13, 2020
    #4
Thema:

HP Envy x360 devices slowly dissappear from existence

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