Windows 10: Windows 10 Gaming Display issue

Hi,


This is the screen shot of Ashes Cricket 17 screen capture.

I have played this game in Windows 8.1 with lowering graphics settings FPS30+.

Some days before my hard disc failed. so i replaced the hard disc. installed win10. and upgrade the ram from 4 to 8 gb.

now I'm facing this line issue which makes my game slow and FPS is only 7.

I have tried updating the display driver. Install all DirectX, Virtual C++, Netframe. etc. still facing this issue.

Game comes fine with lowering settings and windowed mode.

My PC spec.

Dell

i5-3210M CPU @2.50GHz Intel Graphics 4000

8GB RAM

GPU: AMD Radeon HD 7600M series 1GB.

Please any one give me the solution.

:)

 

Issue with display while playing a game

Hi Deb,

Thank you for contacting Microsoft Community. I understand that you have an issue with display while playing a game.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• From where did you download the game? Is it from Windows Store?
• Do you get any error message?
• What is the make and model of the computer?

This issue could have occurred due to corrupt display driver.

I suggest you to download and install latest display driver from the computer manufacturer website and check if it helps.
If Windows 10 driver are not available then install latest driver in compatibility mode.

To install the display driver in compatibility mode, I would suggest you to follow these steps.

a. Download the latest display
driver from the manufacturer’s website and save it on your local disk.

b. Right-click on the setup file of the driver and select “Properties”.

c. Select “Compatibility” Tab.

d. Place a check mark next to “Run this program in Compatibility mode” and
select latest Windows version from the drop down list.

e. Let the driver install and then check the functionality.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Windows 10 rebooting during gaming

Hi,



Thank you for posting your query in Microsoft Community Forums. Your interest on Windows 10 is appreciated.

I understand the inconvenience that you are facing. We are glad to help you.



Please share this with us:

• 
  Is the issue occurring with a particular game or with all games?
  
• 
  Is the game compatible with Windows 10?
  
• 
  Are you trying to play online games?
  

I would suggest you to update the graphics card driver and check if it works fine:

Follow the steps:

• 
  Right click on start menu and tap on device manager.
  
• 
  Select display adapters from the list and hit enter.
  
• 
  Right click on the display adapters and select update.
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.

 

Gaming in windows 10

Hi Pratik,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you while playing game on Windows 10 as it crashes, we will help you to resolve this issue.

Step 1: I suggest you to check the resolution of the game as well as the resolution with in the computer and see if you are able to play the games in full screen.

Step 2: Update/Install the Display Adapter driver.

If the issue still persists, I suggest you to install/update the Display Adapter driver.

Steps to install the drivers for the Display Adapter:

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  In the list of Hardware categories, double-click the category your device is in and then double-tap the device you want. For example, to see your video card, click
  Display adapters, and then double-click the video card name.
  
• 
  Click the Driver tab, click
  Update Driver, and then follow the instructions. You might be asked for an admin password or to confirm your choice.
  

Step 3: Also, try to search for the drivers from Manufacturer's website and install them in the compatibility mode.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• 
  Download the updated driver from the manufacturer’s website.
  
• 
  Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
  
• 
  Place a check in the Run this program in compatibility mode for: box.
  
• 
  Tap the drop down box and select a previous operating system, then tap or click
  OK.
  
• 
  Try installing the driver and check.
  

Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.