Windows 10: Lack of data access

Hi everyone!


Couple of days ago I installed this new vpn on my p.c from an unofficial site. After some minutes I realized I can't open Google Chrome, or any of my applications, photos, and videos. Also I'm logged out of Skype involuntary. Seems like all my information is gone all of a sudden and there is nothing left !

Since then I uninstalled new applications and then activated the Windows defender to recognize the malware. But nothing seems to be changed!

Did I uninstall the wrong program or is it the virus that's causing the trouble?


I await your responses. Thank you!

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Lack of detail 1208

If you are still annoyed about the lack of detail in the manual you are not alone. My father is elderly and needs step-by-step instructions none of which are provided in the manual for most menu items. Suggest sending an email to Nokia customer support
and add your voice to requesting a detailed manual online.

 

Lost data from hard drive, what to do now?

Well, I'm sorry to hear that it's a WD My Passport that failed on you, @tomhenry ! *Frown
I'd recommend you to try using a different USB cable with it and see if that will help your system to detect it without it disconnecting.
I'd also suggest you to go to Disk Management and see how the drive is listed there. It won't hurt to check up on the health and SMART status of the HDD by running the QUICK and EXTENDED tests from the WD's Data LifeGuard Diagnostics. Here's a link to the available software: http://products.wdc.com/support/kb.ashx?id=11ZOpD

Give these troubleshooting steps a try and keep us posted with the results!
SuperSoph_WD