Windows 10: Windows 10 lock screen - no user input

Discus and support Windows 10 lock screen - no user input in Windows Hello & Lockscreen to solve the problem; This morning after I turned on my old Suface 3 pro as usual, I was unable to "swipe up" to access the password input. There's no mouse cursor and no... Discussion in 'Windows Hello & Lockscreen' started by NeilCanterbury, Jul 14, 2020.

  1. Windows 10 lock screen - no user input


    This morning after I turned on my old Suface 3 pro as usual, I was unable to "swipe up" to access the password input. There's no mouse cursor and no keyboard inputs have any effect.


    I have tried;

    - The old volume up and power hard restart trick - This doesn't solve the problem, but it did allow me to establish that the type cover is working just fine.

    - A wireless Surface mouse

    - A wired USB mouse

    - A wired USB keyboard

    - Using a recovery USB to get into safe mode via the command prompt - this lets me bypass the "slide to unlock" screen and skip straight to the password input, but there's still no user input, just a mocking, unblinking type cursor.


    To give a little further exposition; I dropped the poor thing a while back and cracked the screen. As a result I had to disable the touchscreen to prevent it from thinking there's constant input at one point on the screen. This has been working just about fine for me for the most part. It does, however, mean I'm unable to test if I can unlock using the touchscreen.


    Any thoughts are appreciated!

    :)
     
    NeilCanterbury, Jul 14, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jul 14, 2020
    #2
  3. Ender Win User
    Setting the default input method for the Windows 10 login screen

    I had the same question but with French being the default on Windows 10 rather than the one I wanted so I ended up here.

    HoD is very close. I was able to use his suggestion to find the solution for me. This solution uses your current display and input language to change the Welcome screen and possible for new user accounts if you want. So make sure you have the display and input settings while logged in that you want to apply to the login screen before doing the steps:

    1. Click the language on the Taskbar.
    2. Then click Language preferences.
    3. At the bottom under "Related settings," click "additional date, time, & regional settings" which opens the control panel
    4. Click the "Region" option
    5. Then go to the far right tab "Administrative". (HoD's step 2)
    6. In the "Welcome screen and new user accounts" click copy settings. (HoD's step 3)
    7. Tick "Welcome screen and system accounts" (and "new user accounts" if you want it to be applied to those as well). (HoD's step 4)
    8. Click Ok. (HoD's step 5)

    I was able to use HoD's suggestion to find the solution here. It's for Windows 8.1, but works on 10 so far.

    Hope it will help you, too!
     
    Ender, Jul 14, 2020
    #3
  4. Mussels Win User

    Windows 10 lock screen - no user input

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jul 14, 2020
    #4
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Windows 10 lock screen - no user input

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