Windows 10: Microsoft Designer Bluetooth Desktop is not located by Mouse and Keyboard Center

Hello!

I just bought the Bluetooth Designer Desktop, and now I'm trying to connect it to Microsoft Mouse and Keyboard Center for some managing and maybe hotkey changing.

But the M&K Center can't locate it.

How can I do it?

:)

 

Unable to connect Microsoft Designer Bluetooth Desktop keyboard and mouse.

Dear All,

I have just got my set of Microsoft Keyboard and Mouse Designer as well.

yes indeed it can be quite tricky.....

the best option I personally recommend is :

1. Go to your device manager

2. Under Bluetooth, scroll down the list of devices present there.

3. Perform a manual driver update (right click every single device) for all items there.

4. Restart your PC.

5. Discover your Microsoft Designer Bluetooth mouse and keyboard (before the update in Step 3, I have removed all the Microsoft designer mouse and keyboard drivers / removed the devices). - this time round, it should connect.

I am using a Lenovo Thinkpad T450s on Windows 10 64 bit using the Intel Bluetooth LE generic hardware.

hope this helps folks....

 

Unable to connect Microsoft Designer Bluetooth Desktop keyboard and mouse.

I downloaded the Mouse and Keyboard Center but when it starts it says that it can not find any supported devices. If the Designer Keyboard and Mouse supported by the center? It does not show up in the list of supported devices.

Stephan

 

Microsoft Designer Bluetooth Desktop (Keyboard) Issues

Hi,

I bought today Microsoft's Designer Bluetooth Desktop. I managed to setup and pair the keyboard and mouse with my bluetooth dongle in Windows 10 without issues. Worked a while with the keyboard and mouse, tested all the keys and everything worked as normal.

After a Windows restart the keyboard shortcuts stopped working and every time i press a shortcut key (ex.: Volume), the keyboard crashes and only starts working after i press a key 15 times. This issues happens every single time i press a shortcut key.

I uninstalled the keyboard and paired it again to my machine and it starts working again as it should. But every time i restart my machine or don't use the keyboard and mouse for a period of time it stops working again.

My Windows is updated and my system has all its drivers updated (Asus BT400 bluetooth adapter and Designer Desktop keyboard and mouse).

I found identical issues on this forum, and tried all there solutions without any good result:

• Microsoft Designer Keyboard issues on Windows 10
• Microsoft Designer Keyboard special keys not working properly

At the moment i'm writing this question using the Designer Desktop keyboard with the Fn key enabled so that i don't accidentally trigger the shortcuts and freeze the keyboard.

What i would like to know is, whether or not Microsoft acknowledged this issue and is it or not working on a solution.

Looking forward for a response.