Windows 10: How to fix blue screen problem: Critical process died ?

Discus and support How to fix blue screen problem: Critical process died ? in Windows 10 BSOD Crashes and Debugging to solve the problem; I am facing a serious problem of blue screen death with stop code: critical process died. It happens after I logging in. I tried everything I can... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PeiyuanKang, Jul 15, 2020.

  1. PEIYUANKANG
    PeiyuanKang Win User

    How to fix blue screen problem: Critical process died ?


    I am facing a serious problem of blue screen death with stop code: critical process died. It happens after I logging in.

    I tried everything I can find online, including update system, update drivers, scf/scannow, chkdsk, etc.

    however, it just keeps happening. The only thing kinda works is that the problem stopped under the safe mode. but I still cannot figure out which program triggered the problem.


    I used Windbg to check the memory.dmp and the analyze result are read as follows:



    Microsoft R Windows Debugger Version 10.0.19041.1 X86

    Copyright c Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Windows\MEMORY.DMP]

    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



    Symbol search path is: srv*

    Executable search path is:

    Page 2000040df too large to be in the dump file.

    Page 200003d97 too large to be in the dump file.

    Page 200003d97 too large to be in the dump file.

    Windows 10 Kernel Version 18362 MP 8 procs Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Built by: 18362.1.amd64fre.19h1_release.190318-1202

    Machine Name:

    Kernel base = 0xfffff803`0520c000 PsLoadedModuleList = 0xfffff803`05654190

    Debug session time: Wed Jul 15 11:09:11.385 2020 UTC - 5:00

    System Uptime: 0 days 0:03:28.190

    Loading Kernel Symbols

    ...............................................................

    ..Page d2f35 not present in the dump file. Type ".hh dbgerr004" for details

    .......Page 275b not present in the dump file. Type ".hh dbgerr004" for details

    .......................................................

    ...............................................

    Loading User Symbols

    ............................

    Loading unloaded module list

    ...........

    For analysis of this file, run !analyze -v

    2: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    CRITICAL_PROCESS_DIED ef

    A critical system process died

    Arguments:

    Arg1: ffff86054a76c240, Process object or thread object

    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.

    Arg3: 0000000000000000

    Arg4: 0000000000000000



    Debugging Details:

    ------------------



    Page d2f35 not present in the dump file. Type ".hh dbgerr004" for details

    Page 275b not present in the dump file. Type ".hh dbgerr004" for details



    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.Sec

    Value: 6



    Key : Analysis.DebugAnalysisProvider.CPP

    Value: Create: 8007007e on DESKTOP-T8V3B01



    Key : Analysis.DebugData

    Value: CreateObject



    Key : Analysis.DebugModel

    Value: CreateObject



    Key : Analysis.Elapsed.Sec

    Value: 7



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 70



    Key : Analysis.System

    Value: CreateObject





    BUGCHECK_CODE: ef



    BUGCHECK_P1: ffff86054a76c240



    BUGCHECK_P2: 0



    BUGCHECK_P3: 0



    BUGCHECK_P4: 0



    PROCESS_NAME: services.exe



    CRITICAL_PROCESS: services.exe



    EXCEPTION_RECORD: ffff96cb65b2d000 -- .exr 0xffff96cb65b2d000

    ExceptionAddress: 0000000000000000

    ExceptionCode: 3791b867

    ExceptionFlags: 0a000001

    NumberParameters: 0



    ERROR_CODE: NTSTATUS 0x3791b867 - <Unable to get error code text>



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXPNP: 1 !blackboxpnp





    BLACKBOXWINLOGON: 1



    EXCEPTION_CODE_STR: 3791b867



    EXCEPTION_STR: 0x3791b867



    TRAP_FRAME: ffff800000000000 -- .trap 0xffff800000000000

    Unable to read trap frame at ffff8000`00000000



    SYMBOL_NAME: ntdll!RtlDispatchException+ec



    MODULE_NAME: ntdll



    IMAGE_NAME: ntdll.dll



    STACK_COMMAND: .thread ; .cxr ; kb



    BUCKET_ID_FUNC_OFFSET: ec



    FAILURE_BUCKET_ID: 0xEF_services.exe_VRF_BUGCHECK_CRITICAL_PROCESS_6309d080_ntdll!RtlDispatchException



    OS_VERSION: 10.0.18362.1



    BUILDLAB_STR: 19h1_release



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    FAILURE_ID_HASH: {3314e8dd-aec2-a77d-1970-9f05b706d10d}



    Followup: MachineOwner

    ---------

    :)
     
    PeiyuanKang, Jul 15, 2020
    #1
  2. AIZAKRUSE
    AizaKruse Win User

    Critical process died

    Got a problem!

    what is critical process died in windows 10

    It appears in my blue screen and I cannotshutdown my pc either. How can I fix this?
     
    AizaKruse, Jul 15, 2020
    #2
  3. JAGDISHBISHNOI
    jagdishbishnoi Win User
    Blue screen code critical process died

    I tried to reset and checked all options nothing working please help me to resolve this problem blue screen code critical process died
     
    jagdishbishnoi, Jul 15, 2020
    #3
  4. KAPIL ARYA MVP
    Kapil Arya MVP Win User

    How to fix blue screen problem: Critical process died ?

    "CRITICAL PROCESS DIED" Blue Screen

    Hello,

    Try temporarily removing the third-party conflicting software. Also try suggestions mentioned here and see if they helps you:

    https://www.kapilarya.com/fix-critical-process-...

    Let us know if this helps!
     
    Kapil Arya MVP, Jul 15, 2020
    #4
Thema:

How to fix blue screen problem: Critical process died ?

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