Windows 10: Safe Mode - Locked Out

I've read of same problem - coming out of Safe Mode to login screen. Not recognizing Microsoft Account password and not connected to wifi. Is it necessary to reset password and how to do that? Or is necessary to regain internet access and how to do that?

Thanks for any help.

:)

 

Locked out in safe mode

Hi,

Thank you for being part of Microsoft Community.

• What are you referring to when you say DDU?
• What error message do you get when you type msconfig in the command prompt?

Perform the steps mentioned below and see if it helps.

a: Press Windows key + R, in the safe mode.

b: Then type msconfig and hit enter.

If you are able to successfully get into msconfig then click the Boot tab.

c: Uncheck the option for safe mode and then click apply and then ok.

Please revert if you face any issues with Windows in future.

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Locked out in safe mode

I recently downloaded an app that had a Trojan attached to it. It immediately started taking over so I went to msconfig and chose to start in safe mode, to try and get rid of it. When it restarted in safe mode it asked for the password. When I set up 10 from the upgrade I used a 4 digit pin and not a password. NOW I am locked out of my computer. How do I surpass the password to gid it open?