Windows 10: Microsoft Store not downloading/installing

Discus and support Microsoft Store not downloading/installing in Microsoft Windows 10 Store to solve the problem; Hi Thank you for taking the time to examine my quandary. So I had some problem with my HP Envy all in one printer-scanner. I tried to uninstall the... Discussion in 'Microsoft Windows 10 Store' started by ChrisBlackburn2, Aug 3, 2020.

  1. Microsoft Store not downloading/installing


    Hi


    Thank you for taking the time to examine my quandary.


    So I had some problem with my HP Envy all in one printer-scanner. I tried to uninstall the HP app which didn't allow me to do so but I eventually found a way.


    I had the same issue as described in this link and the solution worked

    https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Can-t-Uninstall-Envy-4520-Printer/td-p/7555669

    I fixed the printer which as it turned out it just needed its own software update rather than reinstalling everything.


    Since then Microsoft store is now no longer downloading or installing anything.


    I've tried reinstalling using powershell as well as wsreset and the troubleshooter to no avail. Troubleshooter doesn't seem to think that there's an issue.


    No other parts of my system has been misbehaving, its just the store.

    :)
     
    ChrisBlackburn2, Aug 3, 2020
    #1

  2. Minecraft installation in Microsoft store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10
    .

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Aug 3, 2020
    #2
  3. mb300e Win User
    Cannot Download Anything From Microsoft Store

    Hello again, well I followed your suggestion and did the Repair install. Guess what, I still cannot download anything from the store or check for updates.

    I also followed up by doing all the things I did in my first post in this thread, religiously following the applicable instructions in the Tenforums tutorials. Grrrrrr...this is getting to be a real bear. *Confused

    Peter B.
     
    mb300e, Aug 3, 2020
    #3
  4. Microsoft Store not downloading/installing

    Apps won't install in Microsoft Store

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all apps from the store?
    • What is the date and time on the PC and ensure it is correct?


    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the app.



    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.



    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



    Step 3: Refer the troubleshooting steps and mentioned
    in this article: Fix problems with apps from Microsoft
    Store




    Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.



    Step 5: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Aug 3, 2020
    #4
Thema:

Microsoft Store not downloading/installing

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