Windows 10: Windows error 0X80072F17 when trying to sign into office programs

Discus and support Windows error 0X80072F17 when trying to sign into office programs in Windows 10 Installation and Upgrade to solve the problem; Truth be told the subject doesn't begin to cover the issue's I've been facing recently. I'm not sure why, but in the past week i have had multiple... Discussion in 'Windows 10 Installation and Upgrade' started by NicholasBoyce, Aug 4, 2020.

  1. Windows error 0X80072F17 when trying to sign into office programs


    Truth be told the subject doesn't begin to cover the issue's I've been facing recently. I'm not sure why, but in the past week i have had multiple errors come up on windows apps i hadn't done any windows updates and even when i did i still had these issues starting with the xbox app, it gave me the error code 0x80190001 and then randomly it would switch to an entirely different error code which i unfortunately haven't been able to replicate since. I tried finding a solution to this but had no luck because everything i tried came up blank, i then decided to take the advice of a friend and reset windows back to factory settings. I went with the version that still keeps files but restores the operating system, this hasn't fixed the issue and i still continued getting the issue so i have just uninstalled the app and hoped it only affected that.


    Recently though i tried to open the word app and got an entirely new error 0X80072F17 when trying to sign in and use it again, i then tried using a college account and got the error 0XCAA70010 and now i have no idea what is going on or how to even fix it. I've ran system mechanic pro and did a full scan which hasn't fixed and i am now at a loss for what else i can do. The only options i see now is either wiping the entire computer which may not even work or buying a new one which i really can't afford.


    Thank you for your time, any help is appreciated.

    :)
     
    NicholasBoyce, Aug 4, 2020
    #1
  2. Drone Win User

    Office 2013 error

    Some had the same issue. Try one of those advises:

     
    Drone, Aug 4, 2020
    #2
  3. When I try to email a document on Word it says I need to sign in again

    Hello Jay,

    Thank you for your reply.

    Please provide more information on the issue you are facing.

    • What is the default email client configured in Windows?
    • Did you installed Office suite using Office 2016 perpetual license or using Office 365 subscription?
    I suggest you to set Office Outlook as default program for sending the email, kindly follow the below given steps:


    • Press Windows key and type Default Program in search and hit enter.

    • Select "Set your default programs"

    • Click on " Office Outlook"

    • Select "Set this program as default” and Click OK.

    I request you to upload the screenshots for the sign in screen to check the issue, kindly
    refer How to include a screenshot in your post. In the following link:

    How to include a screenshot in your post

    Please provide us detailed steps and information asked and the result for further assistance.

    Thank you.
     
    Parth P Patel, Aug 4, 2020
    #3
  4. jimhoyle Win User

    Windows error 0X80072F17 when trying to sign into office programs

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Aug 4, 2020
    #4
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Windows error 0X80072F17 when trying to sign into office programs

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