Windows 10: Can't print to HP printer. It's an MX472, says driver not available in picture. Used to...

submitted by /u/MassiR77
[link] [comments]

:)

 

HP DeskJet 2630 Printer wont print saying missing driver.

Hi,



Thank you for writing to Microsoft Community Forums.



We appreciate your effort on this. We understand that when you try to print using your HP printer you get a message stating driver is missing, we will look into this for you.



Ideally, when you connect a printer to the computer, you will need to install the driver to start using the printer. As you are facing issues while installing the drivers, I suggest you to refer the steps mentioned below:



Method 1:



I suggest you to refer the steps mentioned in the article
Fix printer connection and printing problems in Windows 10 and check if that helps in resolving the issue.



Method 2: Running HP Print and Scan Doctor



As you have already downloaded the HP Print and Scan Doctor, I suggest you to run it and follow the on-screen instructions. The HP Print and Scan Doctor will analyze and resolve the issues.



You can also download drivers from HP website for
HP DeskJet 2630 All-in-One Printer.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to print using HP 6000 printer

Hi Ole,

Welcome to Microsoft Community and thank you for posting your query.

Let’s try simple troubleshooting steps and check if this help in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run Printer troubleshooter to diagnose the exact issue and fix it.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist, try the below provided information.

Method 2.

I suggest you to uninstall the printer driver and then reinstall the latest driver from the manufacturer website. Follow the steps:

Step 1.

• 
  Press Windows key + R.
  
• 
  Type devmgmt.msc in the box and hit
  Enter.
  
• 
  Go to Printer queues and uninstall the driver.
  

Visit the below link and download the latest printer driver.

http://www.support.hp.com/us-en/pro...ter-series---E6/3866939/model/3866948/drivers

If the printer driver is not available for Windows 10 you can try installing the printer driver is compatibility mode.

• 
  Download the latest printer driver from the manufacturer’s website.
  
• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

HP Printer Driver Issue

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to use the scanner of your HP Officejet 3830 printer. I’ll certainly assist you with the issue.



However, please let us know:

• What happens when you try to use the scanner?
  
• Do you receive any error message/code?
  
• When you say “they can't reinstall drivers because they say Windows 10 is blocking it” what is the error message you see when attempting to reinstall the driver?
  
• Which build version of Windows is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

I would suggest you to try running HP Print and Scan Doctor on your
computer. This will diagnose the issues with Printing and Scanning.



Please reply with more information on the issue to assist you with the appropriate troubleshooting steps.



Regards,

Nikhar Khare

Microsoft Community - Moderator