Windows 10: BitLocker - External Hard Disk

Discus and support BitLocker - External Hard Disk in Windows 10 Installation and Upgrade to solve the problem; I have Western Digital Hard Disk. It is BitLocker protected. I have Key ID i.e. 7BF91855. Is there anyway I can retrieve my bitlocker recovery key?... Discussion in 'Windows 10 Installation and Upgrade' started by Ankur1379, Aug 5, 2020.

  1. Ankur1379 Win User

    BitLocker - External Hard Disk


    I have Western Digital Hard Disk. It is BitLocker protected. I have Key ID i.e. 7BF91855.

    Is there anyway I can retrieve my bitlocker recovery key?

    :)
     
    Ankur1379, Aug 5, 2020
    #1

  2. External Hard disk contents are not visible.

    Hi Pranoti,

    For us to narrow down your concern with your external hard disk, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Do you hear any clicking sound when connecting your hard disk?

    In the meantime, we suggest that you update all your device driver.

    We look forward to your response.
     
    Michael Gall, Aug 5, 2020
    #2
  3. Renamed external disk defaults to 'Local Disk'. Maybe something to do with BitLocker?

    Hi Russell,

    The issue you're experiencing with modifying the name of your external hard disk might be caused by a misconfiguration with BitLocker. We'll need additional information to properly address your concern. Please answer the following questions:

    • Are you getting any error messages?
    • How did you modify the name of the external hard disk? Did you change it through the File Explorer or through Disk Management? Also, is BitLocker disabled when you changed the name of the storage device?
    • Is the external hard disk showing the same issue when you connect it to a different PC?

    If you haven't tried it yet, you can modify the external hard disk name using an elevated
    Command Prompt:

    • Select the Start button.
    • Type Command Prompt.
    • Right-click Command Prompt and then select
      Run as administrator
      .
    • If prompted, click Yes or enter the administrator password.
    • In the Command Prompt window, type the command below and then hit Enter.
      • label <drive letter>: <desired name>
      • Replace <drive letter> with the actual driver letter of the external hard disk.
      • For example: label E: Backup files
    • Restart your PC.

    We'll be waiting for your response.
     
    Devlin Sco, Aug 5, 2020
    #3
  4. rab2015 Win User

    BitLocker - External Hard Disk

    After upgrade to Windows 10, external hard disk encypted by BitLocker

    Almost 4 weeks ago I upgraded the OS of my Asus from Win8 to Win10.

    Before the upgrade, my external hard disk (WD My Passport Ultra) was properly working.

    After the upgrade, the first time I connected it to my computer, the system automatically encrypted the hard disk with a BitLocker Key.

    I have no idea where to find the BitLocker key for my external hard disk and have no longer access to my data.

    Tried to connect it to another computer, but still asking for the BitLocker Key.

    What to do?
     
    rab2015, Aug 5, 2020
    #4
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BitLocker - External Hard Disk

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