Windows 10: Endless BSOD question.... Event log attatched.. help..

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This is the event log file from my laptop. I dont have minidump file as the "error info collection" process do not move on from 0 % and have to force restart all the time. Please help me to find the source of the BSOD problems..





Attatched is the unanswered question posted before.

• First Post

Hi, Ive been going through this endless BSOD issue with my samsung laptop for about 8 months now thanks to amazing warranty and customer care provided from Bestbuy and Samsung. Left it for months and finally picked it back up to fix and to save some money.


The Issue im having is literally endless and frequent BSOD. It wasnt as bad before but now using about 0~5 minutes in, it crashes. The error messages are as followed: "Critical_Process_Died" , "Kernal_Data_Inpage_Error" , and "System_Service_Exception".


After days of learning, searching, researching as Im new in this area, I got to encounter some of the diagnosis.


I defintely formatted this multiple times and that didnt help.



I ran virus check and it was clean, obviously bc i formatted it.


Focused on kernal data inpage error solution and realized it could be from bad sectors or the physical HDD/RAM.


I have first tried windows event viewer to realize Distributed COM was mainly causing the crashes with the Event ID 10016. Which i was not too sure what it meant and couldnt find.


So i moved on to use cmd and used "chkdsk C: /f /r" to see if i can located bad sectors and hopefully it fixes it by itself. On stage 4, it gave me an error that says "The disc does not have enough space to replace bad clusters"

-> this made me want to believe that the HDD has failed. If its other systemical issue or the Ram issue it would be way more difficult +Ram is soldered and i will need to replace the entire motherboard which I have never done and is way more expensive.


I have found the compatible HDD for my laptop and I am a step away from ordering it. Am I in the right track to do this?


Tl;dr

Would an error message from chkdsk enough for me to conclude that it is the faulty HDD that causes endless and more frequent than before BSOD?


I really have no access to other people who have knowledge about this stuff to discuss about the issue. I really need an advice. Thanks.

• Second post after a reply asking for mini dump file.

Hello, thank you very much for your response.


Sorry for the late reply, as I was trying to locate the minidump files for a while.


Then I realized that my laptop never was able to create dump files as it would always stick at 0% BSOD and would never move further. I had to force shut down and power in the laptop everytime BSOD happens. So yes, I dont have any minidump files.


While I was struggling with locating minidump file, here are some new stuffs i found.

• I did the built in Windows Memory Diagnositc, and after going through 2 stages? it didnt give me any errors. Then it automatically began chkdsk process. At stage 5, at around 45%, BSOD happened. Of course, I had to force restart, and it re-began chkdsk process and stuck at stage 5 and BSOD popped up. Highly assuming that this is a disk issue.

• I also had a new error code from BSOD. 0xc0000225 error code. Doing some research told me that this is an error that pops up when the windows update thing is interrupted.

• Now that I recall, I had BSOD happening since this January.
  • Windows update was interupted, had it fixed through warranty, brought it out without completing windows update that they had to do as I needed it immediately, and now can't get out of BSOD loop.
• Following is the complete error codes list that I experienced.
  • 0xc0000225
  • Kernel_Data_Inpage_Error
  • System_Service_Exception
  • Critical_Process_Died Most common
  • "Bad_System_Config_Info"Additional BSOD for stage 4
  
  Do you think these can happen because of incomplete windows update? Or should I just replace SDD and hope it gets fixed.
  

P.S.

BSOD happens anytime. Sometimes so much like 10 times in 20 minutes, then sometimes it can last without BSOD for days. Restarting the computer properly seem to help increase the length of it staying well without BSOD, but not all the time.


________________________________________________________________________________________________________________________________________________________________


Any help would be appreciated. I have been struggling with this faulty laptop since last november. Want to end this now..

:)

 

event log question

Hi,

There are several factors that can cause this issue. For proper isolation, kindly verify the queries below:

• Any recent changes made on the computer prior to the issue?
• Which version of Windows operating system is installed on your device?
• Can you send us a screenshot of the event log? Make sure that there are no personal information included.
  

We're looking forward to your response.

 

HELP, my PC has started BSOD`ing

The information you give is a long list of device id's and whatnot. It doesn't help with the problem. Go into the Event Log located in Administrator Tools in the Control Panel and you will find the error there.

 

How is Event Online Help supposed to work?

There are many errors in the Event Viewer. When I click "Event Log Online Help" a window opens asking if it is OK to send information across the internet. When I click Yes, a Technet page shows a series of issues that are not related to the event log issue.


Is it really supposed to work this way?? If so, how does it help me? If not, how can it be fixed? Is there not a listing somewhere of the Event IDs and suggested resolutions?

Thank you.