Windows 10: Recovery USB does not show the internal storage on my Surface Pro 4 and I am unable to do a...

Discus and support Recovery USB does not show the internal storage on my Surface Pro 4 and I am unable to do a... in Windows 10 Performance & Maintenance to solve the problem; I recently attempted to reset my surface pro 4 2017 because I am giving it to someone but during the process it froze and I had to force a shut down... Discussion in 'Windows 10 Performance & Maintenance' started by ParisLamb, Aug 5, 2020.

  1. ParisLamb Win User

    Recovery USB does not show the internal storage on my Surface Pro 4 and I am unable to do a...


    I recently attempted to reset my surface pro 4 2017 because I am giving it to someone but during the process it froze and I had to force a shut down which broke my installation and now I am unable to boot past the windows logo/surface logo. I have gotten it to boot into the recovery drive I created on my other PC which should be able to do a fresh install but internal storage doesn't show up and therefore I cannot install anything to it. I have secure boot disabled. I just can't access my internal storage on my surface with any bootable USB.

    :)
     
    ParisLamb, Aug 5, 2020
    #1
  2. Ztruker Win User

    How do I wipe the drive on a Windows 10 Surface Pro 4 computer?

    Found here: https://support.microsoft.com/en-us/...m-a-usb-device
     
    Ztruker, Aug 5, 2020
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Aug 5, 2020
    #3
  4. Recovery USB does not show the internal storage on my Surface Pro 4 and I am unable to do a...

    Surface Pro 4 recovery from USB

    My surface is stuck in a permanent boot to UEFI and I am attempting to reset from a recovery drive. I have followed the instructions for creating a USB recovery drive from a Windows 10 PC. Brand new scandisk 16GB usb. Copied the appropriate Surface Pro 4
    files from the downloaded zip.

    However when I try to run the Recover from drive steps. I am just met with the message "There was a problem recovering your PC".

    Troubleshoot> Recover from drive > Just my files > "There was a problem recovering your PC".

    I never see any progress or anything, its nearly immediate. I have attempted to remake the recovery drive (successfully) but the problem persists. I wish the error was more descriptive. Is there anything that can be done? Im starting to think this surface
    is busted. Thanks.
     
    KWubbenhorst, Aug 5, 2020
    #4
Thema:

Recovery USB does not show the internal storage on my Surface Pro 4 and I am unable to do a...

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