Windows 10: PC locks while gaming

Discus and support PC locks while gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone! Some time ago I had some problems with rams( BSOD- Critical Process died, System_service_exception, Memory_managent ), but we managed... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Tukas, Aug 6, 2020.

  1. Tukas Win User

    PC locks while gaming


    Hello everyone!

    Some time ago I had some problems with rams( BSOD- Critical Process died, System_service_exception, Memory_managent ), but we managed to solve them and everything was good until this week. I started to have random freezes while gaming, I still can use my mouse when the game freezes until I click something or try to press CTRL+Alt+Del for example, and then the whole pc locks up.

    I've took out ram sticks and left only one to test and it still freezes. I tried to check the temperatures and see if they have something to do with it and found that some temperatures never changes:

    PC locks while gaming [​IMG]


    Temperatures #4 and #5 always stays the same even under high load. Is it normal? I've never noticed it. Also the GPU temperature goes up to 82C under high load. Everything else seems to be normal.

    Thank you in advance!

    :)
     
    Tukas, Aug 6, 2020
    #1

  2. PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Aug 6, 2020
    #2
  3. RCoon Win User
    PC Build Steps

    1.1 - Ideally put optical in SATA 0, and SSD in SATA 1, this will cause the optical drive to be the default 1st boot option. You can change it manually if not, but I like it this way
    2.infinity - yes, that's fine. if it's above 70 +/- 5 degrees, then it may just need a repaste/remount
     
    RCoon, Aug 6, 2020
    #3
  4. Higsta Win User

    PC locks while gaming

    PC lock up, while playing games.

    Hello.

    New PC build in February and have been having random crashes only while games are running, I can not recreate the situation, crashes are sometimes days apart and other times I will get several in the same day.

    The crash is, PC will lock up completely as if a screenshot has been taken (no distortion at all) a small sound burp from the speakers (approx 3 seconds) then after approx 15 secs the PC sounds as if it is restarting but it doesn't and the screen goes black. I then have to hard reset the PC.

    On May 6th I had 1 BSOD show up in the Reliability Monitor and there was only 1 Minidump file for this which I posted over at the Microsoft Community and was told that it was the GPU Drivers causing the crash, I had the latest drivers installed but I was advised that I should go to MSI website and install their recommended drivers, this was a much older driver but i did it anyway and this resulted in the PC running for 20 days with no issue at all, I thought the issue was solved but on day 21 it crashed, 2 days later it crashed again and has now crashed everyday for the last 3 days.

    It was searching the Microsoft Community that someone suggested posting here.

    Things I have tried.

    AMD drivers , 19.3.3, 19.4.1, 19.4.3, 19.4.4
    Currently Using 19.1.1 dated January, this is the one that ran for 20 day no issues.

    Replaced PSU, originally had a 650w Antec Bronze and replaced with EVGA 850w Gold
    this was because the crashes listed in the reliability monitor were showing live kernel error.

    heres the v2 log that I ran shortly after the crash today.

    I would be very grateful if anyone could shed any light on this.

    Regards Steve.
     
    Higsta, Aug 6, 2020
    #4
Thema:

PC locks while gaming

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