Windows 10: Why did my Office 365 subscription got DEACTIVATED before expiration date?

Discus and support Why did my Office 365 subscription got DEACTIVATED before expiration date? in Windows 10 Installation and Upgrade to solve the problem; Hi, I was wondering if someone from the Microsoft team would read this question and give me a definite response. I purchased an Office 365... Discussion in 'Windows 10 Installation and Upgrade' started by AppleMe1414, Aug 6, 2020.

  1. Why did my Office 365 subscription got DEACTIVATED before expiration date?


    Hi,


    I was wondering if someone from the Microsoft team would read this question and give me a definite response. I purchased an Office 365 subscription which expires on the 8th of August 2020 no timestamp but, was shocked to have this already deactivated as at the time of this note 22:54 UK Time. I was in the middle of applying for a job application which expires by midnight TODAY. I am not able to complete my job application process due to inability to use "Word". I am so frustrated right now.


    Can someone please point me in the right direction to make my concerns heard. Thanks.


    Unhappy customer

    :)
     
    AppleMe1414, Aug 6, 2020
    #1

  2. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Aug 6, 2020
    #2
  3. said76 Win User
    Change Office 365 subscription


    Hi,

    One member of my family who has office 365 Personal subscription on her laptop. She's the first one to try out the office 365. Later, I bought a office 365 home subscription for more than one users. And I was thinking of bringing her across from personal to our office 365 home version when her personal subscription is expired.

    Today, she noticed that her personal subscription will come to an end next week. Is there any easier way of adding her to our home office apart from having to uninstall all her office Apps from her laptop and then go to office setup and reinstall office when logged into with our office 365 home account.

    Thank you very much in advance
     
    said76, Aug 6, 2020
    #3
  4. Why did my Office 365 subscription got DEACTIVATED before expiration date?

    need to re-install office 365 personal on windows 10 p.c.

    Hi Jane,



    One common cause that may inhibit the reinstallation of Office 365 on a device is that the number of installs exceeded that limit of your subscription or the old Office 365 installation used on your device has not yet been deactivated under your account.
    To assist in resolving your concern, kindly answer the questions below:



    • What troubleshooting steps have you completed?
    • Did you receive any error messages?
    • What were the steps you took and where did you get the installer for Office 365?

    In the meantime, you can check the articles below on how you can manage your Office 365 account as well as deactivate active Office 365 installations. Also, the article we provided titled " Troubleshoot installing Office" has an option labeled "How
    do I reinstall Office?
    " under the "Common questions" section of the article. This option includes detailed steps on how you can reinstall Office 365.



    To notify us and have us get back to you, simply reply to this post.
     
    Jordan Dom, Aug 6, 2020
    #4
Thema:

Why did my Office 365 subscription got DEACTIVATED before expiration date?

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