Windows 10: Monitor/s turning off after login

Discus and support Monitor/s turning off after login in Windows 10 Drivers and Hardware to solve the problem; Hey, I've never posted and asked for help in such a way but at this point im kinda of desperate and need some help before sending myself off to see a... Discussion in 'Windows 10 Drivers and Hardware' started by Philip AnhNguyen, Aug 7, 2020.

  1. Monitor/s turning off after login


    Hey, I've never posted and asked for help in such a way but at this point im kinda of desperate and need some help before sending myself off to see a computer technician. My apologies if I've posted in the wrong place but anyways. I'm currently using dual monitor, just recently bought a second one samsung g7, and the problem started when I tried turning on HDR. Turning on HDR was no problem for the first few days, then I tried to do it again, but this time both my monitor crashed. This isn't the only time the monitors will turn off. It will turn off when I turn off or on adaptive sync, changing which display will be my main or displaying just one of my monitor. When connecting only one monitor through display port to my GPU, after logging in the screen will go blank. This happens to both monitors. Seems like on the new one g7, it tries to reset itself because I can see the backlight going on and off. I've tried disconnecting the cables and reconnecting them, changing GPU into second slot, reinstalling windows clean and yeah... I thought there might be something wrong with my new monitor since this has never happened before with my old setup, however it still happens when only connecting my old monitor too. Going into safemode seems fine, I even tried uninstalling display adapter. After restarting and login normally again, the computer reinstalls and the problem still occurs. I should also add that when connecting both monitors to gpu, both monitor seems to work but even as mentioned earlier, changing display settings will turn them off again. And when disconnecting one of them, doesnt matter which, the other stops working. Any ideas and help will be greatly appreciated, if more information is required from me please let me know. Thanks


    SPECS
    motherboard: msi z390-a pro
    GPU: asus rog strix 2080ti
    CPU: intel i7-9700k
    storage: samsung 500gb ssd
    ram: 2x8 8GB t-force

    :)
     
    Philip AnhNguyen, Aug 7, 2020
    #1
  2. Scottjm72 Win User

    Computer hangs (crashes) after automatically turning off monitors

    Just changed it. Will update you. Thanks!

    BTW, when it is set to just have the screensaver come on but not turn off the monitors, I have no problems at all.

    Ugh, I had 2 good days with no crashes with the monitors powering down, but 2 crashes in the last 12 hrs or so.....
     
    Scottjm72, Aug 7, 2020
    #2
  3. Scottjm72 Win User
    Computer hangs (crashes) after automatically turning off monitors

    Just changed it. Will update you. Thanks!

    BTW, when it is set to just have the screensaver come on but not turn off the monitors, I have no problems at all.
     
    Scottjm72, Aug 7, 2020
    #3
  4. Xaxinian Win User

    Monitor/s turning off after login

    Monitor wont display after monitor turned off

    I recently build a new system and used an old monitor, no problems. I bought a new monitor and If I turn off my monitor and turn it back on it gives me no display and says no signal detected. I am forced to restart computer several times to get image back to the monitor. Once display is on there are no problems as long as I don't turn off the monitor again. I have read there is a bios update but when I go to Gigabyte page they are listed as F3, F13, F42 and F51. How can I determine which F version my card is?

    Also I returned monitor and card with the same products thinking it was hardware issue but the problem remains. I have even reinstalled the OS.

    MSI Z97 Gaming 7
    4790k
    Gigabyte gtx 970 G1 gaming
    Gskill Ripjaws 2133 16gb
    Monitor Benq 2765 2560x1440p IPS
     
    Xaxinian, Aug 7, 2020
    #4
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Monitor/s turning off after login

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