Windows 10: Designer Keyboard loses connection/only Fn keys working

Discus and support Designer Keyboard loses connection/only Fn keys working in Windows 10 Drivers and Hardware to solve the problem; Hello, my Designer Keyboard loses connection from time to time. This is mostly due to energy saving feature, although i actually turned it off, it... Discussion in 'Windows 10 Drivers and Hardware' started by char_akker, Aug 8, 2020.

  1. Designer Keyboard loses connection/only Fn keys working


    Hello,


    my Designer Keyboard loses connection from time to time. This is mostly due to energy saving feature, although i actually turned it off, it still does it. Usually it reconnects after a second or two. Usually they keyboard works fine, but sometimes, after it reconnects i assume it does, only the Fn keys are working. All the others do not respond.


    Does anyone have an idea what the problem is here?


    Thanks in advance.

    :)
     
    char_akker, Aug 8, 2020
    #1
  2. MaGroh Win User

    Media keys doesn't work on Microsoft Design keyboard

    As I have already said I had the same problem.

    Today my Keyboard lost connection. In the settings, the keyboard was listed with a note like "broken driver". I removed the designer keyboard and the listed HID-keyboard as well. Then I reconnected the designer keyboard.

    Since then, my media keys are working again. Yay!

    Edit: Came back to the PC after a while and media keys don't work anymore. Designer Keyboard loses connection/only Fn keys working :(

    Problem persists.
     
    MaGroh, Aug 8, 2020
    #2
  3. Microsoft Designer Keyboard special keys not working properly

    Just bought the Microsoft Designer Keyboard and Mouse today, and i'm already having the exact same issues as everyone above:

    - No shortcut keys (volume, play/pause, etc..);

    - Every time i press one of the shortcut keys, the keyboard constantly freezes and then displays the last 15 characters pressed;

    I've done all the steps suggested and everything is still not working.

    If i don't solve this issue until the end of this week i'm returning my Microsoft Designer back.
     
    Ricky.Lopes, Aug 8, 2020
    #3
  4. Designer Keyboard loses connection/only Fn keys working

    Fn key not working on Microsoft Ergonimic 4000 keyboard

    Hi Davide,



    Thank you for writing to Microsoft Community Forums.



    I understand your query related to not being able to use Function keys properly on the keyboard. For further clarity on the issue, please respond to the questions below.



    1. Which build version of Windows 10 are you using currently?
    2. Have you tried using the keyboard on any other PC?


    Refer the article Which version of Windows operating system am I running?



    Meanwhile, I would suggest you to try using the on-screen keyboard on Windows 10 and see if the Fn key works. Refer the article

    Use the On-Screen Keyboard (OSK) to type




    You may also want to check if the F Lock key is toggled on the keyboard. If it is On then try switching it Off and see if the Fn key works.



    In addition, you can refer the section Special keys on the keyboard aren't functioning
    from the article
    Troubleshoot problems with your Microsoft mouse or keyboard




    Let us know how it goes.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Aug 8, 2020
    #4
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Designer Keyboard loses connection/only Fn keys working

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