Windows 10: how to run battery test on hp notebook

Discus and support how to run battery test on hp notebook in Windows 10 Customization to solve the problem; is it possible to run a battery test. while my battery says 60 % it will randomly shut down.. i have been guilty of leaving charger on extended times... Discussion in 'Windows 10 Customization' started by rickles 727, Aug 9, 2020.

  1. how to run battery test on hp notebook


    is it possible to run a battery test. while my battery says 60 % it will randomly shut down.. i have been guilty of leaving charger on extended times

    :)
     
    rickles 727, Aug 9, 2020
    #1
  2. Nikhar_K Win User

    battery not charging on my hp notebook

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



    If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:



    1. Press Windows Logo key + X, and select
      Device Manager.
    2. Expand Battery.
    3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
      Uninstall.
    4. Click OK to confirm.
    5. Restart the computer.


    You may also want to look at the troubleshooting steps mentioned in the HP articles

    HP Notebook PCs - Testing and Calibrating the Battery (Windows)
    and

    HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 9, 2020
    #2
  3. Brink Win User
    HP Notebook Computer Battery Safety Recall and Replacement


    Update January 24th 2017, see: HP Notebook Computer Battery Safety Recall and Replacement


    Read more: HP Notebook Computer Battery Safety Recall and Replacement Program
     
    Brink, Aug 9, 2020
    #3
  4. how to run battery test on hp notebook

    Battery Problem { hp envy 15}

    Hi Mohsin,

    I am sorry to know that you have been facing battery issue for 2 months.

    Restart the computer a few times and check for Windows Updates.

    In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

    Try to run the Power Troubleshooter.

    Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings,
    which determine how long the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

    • Press Windows Logo Key+X then click on Search option.
    • Type Troubleshooting.
    • Select Troubleshooting and click on
      System and Security.
    • Click on Power and follow the onscreen steps.
    If the issue persist, then I suggest you to try the steps provided in the link below ad check. If you cant perform few steps on your own please check with HP.

    HP Notebook PCs - Testing and Calibrating the Battery (Windows 10):

    http://support.hp.com/us-en/product/hp-envy-15-ae100-notebook-pc-(touch)/8502643/document/c04700771/

    HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge:

    http://support.hp.com/us-en/product/hp-envy-15-ae100-notebook-pc-(touch)/8502643/document/c00259897/

    Please get back to us with the results to assist you further.

    Thank you.
     
    Kalpana Shankarappa, Aug 9, 2020
    #4
Thema:

how to run battery test on hp notebook

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