Windows 10: Login characters not accepted

Discus and support Login characters not accepted in AntiVirus, Firewalls and System Security to solve the problem; When turning off my Acer notebook pc last night I was told there was a software update. I just logged out. Today when turning on pc I got the normal... Discussion in 'AntiVirus, Firewalls and System Security' started by AlanFarthing, Aug 9, 2020.

  1. Login characters not accepted


    When turning off my Acer notebook pc last night I was told there was a software update. I just logged out. Today when turning on pc I got the normal software updating blue screen.


    I waited until I got the login wallpaper then pressed enter and got the login box. I entered my password, a mixture of upper and lower case and one number. The password box only accepted the number NOT any of the characters. Tried several times but no joy.

    Restarted in SafeMode and my password a accepted but when I said continue to Windows 10 I got to the wallpaper screen and got the same problem.


    Any ideas please?

    :)
     
    AlanFarthing, Aug 9, 2020
    #1

  2. Login not accepted for my MS Account

    Let me explain, again, what I have experienced:

    • I use my MS account to unlock this computer. No problem doing that
    • I attempted to use other apps requiring the MS login, like Outlook, or even this forum, and it would not accept the very same credentials I used to unlock the computer
    • I used my wife's MS account to login to this forum so that I could seek help
    • I have tried resetting my MS account twice, and that did not work either.
    I would appreciate suggestions OTHER than wha I have already tried
     
    SonoRimaggio, Aug 9, 2020
    #2
  3. Tavsan08 Win User
    Windows login screen will not accept a normal character from the alphabet a-z

    Hi all,

    maybe this post will help someone who has the same problem:

    I locked my Windows 10 Enterprise and later wanted to login back.

    I typed in my password but it was always saying that the password is wrong... Until I noticed something:

    Problem:

    The password field in the login screen did not accept one character from my keyboards.

    It was not a special character, just a normal one from the alphabet a-z in small case, so i did not use "shift" or "caps lock".

    Hardware:

    - German keyboard via USB (logitech)

    - German keyboard on laptop (Lenevo Thinkpad T480)

    What I tried:

    - disconnect the USB keyboard, re-plug it.

    - disconnect the USB keyboard, only used laptop keyboard.

    - disconnect everything from the laptop and go to a colleague and showed him the bug on the laptop keyboard

    - nothing helped...

    Solution (kind of):

    - go a second colleague who was further away and show him the bug but suddenly the character was recognized again and no more bug

    - so maybe you just have to wait 1 minute and then check if the character will get accepted again

    PS: I did not checked all characters on the keyboard but the one I needed was not send to the password field. I also did not try the on-screen keyboard.
     
    Tavsan08, Aug 9, 2020
    #3
  4. Login characters not accepted

    "Chinese Characters" program delaying shutdown - a different approach.

    Hi,

    Thank you for your response.

    • As you have mentioned this happens only in the Admin account, is it local account set as admin account or the Microsoft account?
    I would suggest you to check the all apps list and check if that Chinese character app is present.

    After you try the above steps and share us the results what happens we can proceed with the further suggestions.

    Please post us back with the results after troubleshooting the above steps and check.

    Keep us posted to help you better.
     
    Sachin Venkatesh, Aug 9, 2020
    #4
Thema:

Login characters not accepted

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