Windows 10: The directory of one of my drives keeps getting erased (mysteriously)

Discus and support The directory of one of my drives keeps getting erased (mysteriously) in Windows 10 Support to solve the problem; I have a new 12 core Ryzen 9 Windows 10 pro desktop system (Gigabyte Auros Master motherboard) with 3 drives. The first (1TB ssd) is partitioned into... Discussion in 'Windows 10 Support' started by pmennen, Aug 10, 2020.

  1. pmennen Win User

    The directory of one of my drives keeps getting erased (mysteriously)


    I have a new 12 core Ryzen 9 Windows 10 pro desktop system (Gigabyte Auros Master motherboard) with 3 drives. The first (1TB ssd) is partitioned into C,D,E,F. Next is a 4TB SATA drive (G) followed by a 14TB SATA drive (H). All of the drives have been working perfectly for a week except drive G (the 4TB one). I loaded about 200GB of data onto it and then at some point I noticed that all the data is gone. Only $RECYCLE.BIN and System Volume Information remain in the root directory. The first time this happened I thought I must be dreaming, but this happened four times in 1 week! The files themselves appear to be intact. Just the directory appears to have been erased. I know this because I used a utility called recuva which recovers deleted files. I restored at least most of the files to a different drive, although recuva can't recover the directory structure. I checked many of the larger files for integrity and they seemed to be intact. My first instinct was that this is the result of a comptuter virus. However I ran several anti-virus scanners and they all came back clean. Also it would be unusual for a virus to completely erase one drive leaving everything else untouched. After the 2nd time this happened, I removed the volume using computer management and recreated it as NTFS with a quick format (as before). I've seen dozens of hard drives fail in various ways, but never like this. If this is due to a failure of the drive itself it would certainly be unusual (especially since the drive is brand new). The temp sensors indicate that both SATA drives are running at 35C. I'm at a loss of what to try. It's still under warranty, so I could still send the drive back to the shop that assembled the computer, but I'm not sure if it is really a hardware issue. I was thinking of replacing it with an old 300GB SATA drive I have laying around to see if the problem happens with that one, but before I do that I thought I would see if any of you have any ideas for tests to run on my 4TB drive. Thanks ~Paul

    :)
     
    pmennen, Aug 10, 2020
    #1
  2. Drone Win User

    Directory Size Utility

    First of all nice utility, Mindweaver!
    Second of all, it's so nice to see that this section ain't dead.

    I have a few questions/suggestions, maybe you'd want to see ...
    • maybe you rename Get Folder button caption to something more intuitive? Add Folder, Get Folder Size, Check Folder Size or something like that?
    • Could you add subfolder files to the right pane? (it can be a tickbox with include sub dirs)
    • maybe you also add export list to excel?
    • there's delete file button maybe you add delete folder button too?
    • and finally maybe you can add UP button for directories?
     
    Drone, Aug 10, 2020
    #2
  3. Directory Size Utility

    Is that the one for download in the original post? You should list the version up for download. *Toast :toast:
     
    stinger608, Aug 10, 2020
    #3
  4. The directory of one of my drives keeps getting erased (mysteriously)

    I want to know what files are in what directories on my hard drive

    Hello,



    Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



    To know which files are in which directory or to know the path of the files, I would suggest you to try the steps given below and check if it helps:


    • Press Windows + E keys together.

    • Go to This PC and select C drive.

    • Right click on any of the files.

    • Select properties and find the location of the file.


    Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.



    Thanks and regards,

    Jenith
     
    Jenith_James, Aug 10, 2020
    #4
Thema:

The directory of one of my drives keeps getting erased (mysteriously)

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