Windows 10: Headphones no longer play Audio

Suddenly today, without a single hardware/software change, when I opened my laptop and plugged in my headphones to start work, the audio no longer played through them. There was no abrupt damage to the 3.5mm plug on my laptop nor on the headphones; they worked fine earlier in the day and also work fine on my phone. I attempted to troubleshoot it through windows but it wouldnt even register that the headphones were plugged in. After going through numerous troubleshooting steps restart computer, use different headphones, update/uninstall audio drivers, update bios, update windows, go through manufacturer update drivers process, preboot hardware diagnostics program, I came up with nothing. What I was finally able to do was to go to manage sound devices and whenever I plug in my headphones or other hardwired headphones, it comes up as an input Jack Mic Realtek R Audio instead of output headphones. I have attempted to replug them in, restart computer, go to device manager and uninstall the Jack Mic driver along with all other wired headphone drivers but whenever I plug in the headphones, they just immediately install the Jack Mic input. I have tried to go through the manufacturer support but thought i through this out here too because it seems to be a problem with Windows reading the input through the 3.5mm plug. Any information would be welcomed.


PS.


When I have plugged in the headphones and it installs them as the Jack Mic input, the events information has the following:



Device SWD\MMDEVAPI\{0.0.1.00000000}.{ed505978-ed9b-40dd-ad33-57a366afea32} was not migrated due to partial or ambiguous match.



Last Device Instance Id: SWD\MMDEVAPI\{0.0.0.00000000}.{153cc492-b398-48d7-8484-f09464f3863d}

Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}

Location Path:

Migration Rank: 0xF00000000000F120

Present: false

Status: 0xC0000719

:)

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator

 

Windows 10 not playing audio on headphones.

Hi Jefelito,

Thank you for replying and I am sorry to hear about the tragedy that occured in your brothers sanctuary.

Glad to know that the Bluetooth issue is resolved.

Try the below methods to troubleshoot the issue on the headphones and check if this helps.

Before trying the below methods, I suggest you to try connecting the headphones to a different port or check the headphones on a different computer and check if you are able to hear the audio from the headphone.

Method 1:
Setting The Headphones As Default Playback Device.

1. Select on the Start button > Type Sound in the search box > Select
   Sound from the list of results.
2. Go to Playback tab > Select your headphones > Then click on
   Set Default.
3. Restart the computer once and check if this helps.

Method 2:
Updating The Audio Drivers.

Follow the steps mentioned in Update drivers in Windows 10
and update your Sound drivers and check if you are able to hear the audio from the headphones.

Restart the computer once after updating the sound drivers.

We're looking forward to your response.

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.