Windows 10: Anyone know how to fix this? Been frozen

Discus and support Anyone know how to fix this? Been frozen in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/SpartanWarrior196 [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/SpartanWarrior196, Aug 10, 2020.

  1. Anyone know how to fix this? Been frozen

    /u/SpartanWarrior196, Aug 10, 2020
    #1

  2. Frozen Computer

    Hi,

    We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post.

    Regards.
     
    Jesrael Bor, Aug 10, 2020
    #2
  3. frozen screen

    Hi Philip,

    Thank you for your interest in Windows 10!

    I understand your surface screen is frozen. In this case, I would suggest you to hard restart the tablet by pressing and holding the power button and restart the tablet. Check if the issue persists.

    If the issue still exists, I would suggest you to try the following methods and check if the issue persists.

    Method 1:

    Try to run a System File Checker (SFC) scan to check for any file corruption.
    SFC scan will scan for corrupt system files on the computer and repair them.

    • Press Windows key + X, click Command Prompt (Admin).
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow

    If the issue still exists, try the next method.

    Method 2:

    You may check the same issue with the new user account.

    Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

    • Go to Settings.
    • Choose Accounts and then select Other User Accounts towards the left.
    • Select Add an Account.
    • Enter a user name and hit Next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    • Check if issue persists.

    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
     
    Harkanwar Singh, Aug 10, 2020
    #3
  4. zbook Win User

    Anyone know how to fix this? Been frozen

    Programs not working

    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
     
    zbook, Aug 10, 2020
    #4
Thema:

Anyone know how to fix this? Been frozen

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