Windows 10: keyboard button Issues

I am using an Asus VivoBook & windows 10

When I press Backspace button,Page Down button gets automatically gets pressed along with it .

When i press Delete button,Home button gets automatically pressed along with it.

I tried updating windows & reinstalling the keyboard software & still the problem persists.

Kindly help me

:)

 

Windows 10 keyboard issue Logitech MK320

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps and check if it helps

Method 1: Add input language

• Press Windows Button and start typing Control panel
• Click on Clock, language and Region
• Click on Language and click on Keyboard Layout
• And you can add the input Language for keyboard and check if it helps

Method 2: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your touch Screen. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

keyboard issues

Hello Suresh,

We know it's frustrating when things don't work as expected. Let me assist you with this.

Please share this information to assist you better.

• 
  What is the make and model of the computer?
  
• 
  Did you try to check if the issue persist while using other keyboard?
  
• 
  Are you facing the same issue with an
  on screen keyboard as well?
  

Use the On-Screen Keyboard (OSK) to type.

http://windows.microsoft.com/en-US/windows-8/type-with-the-on-screen-keyboard

I suggest you to follow the methods below and check if it helps:

Method: 1

I suggest you to run hardware & devices troubleshooter.

• 
  Press “Windows key + X” and type “troubleshooting”.
  
• 
  Select “Troubleshooting”.
  
• 
  Select “View all” on the top left corner.
  
• 
  Click “Hardware & Sound”.
  
• 
  Click “Hardware & devices”.
  
• 
  Follow the on-screen instruction to run the troubleshooter
  

Method: 2

Uninstall and Reinstall the Keyboard Drivers.

Step 1: Uninstall the Keyboard Drivers

1. Press “Windows Logo” + “X” keys on the keyboard.

2. Click on “Device Manager” from that list.

3. Search for the Keyboard from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the
driver software for this device” you may select that and then remove the corrupted drivers from the computer.

4. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer manufacturer’s website and search for the latest Windows 10 drivers available for the Keyboard and then install it by following the instructions given in the website.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Keyboard Issues

Hi Lacey,

Welcome to Microsoft Community. I will surely help you.

This issue could have occurred due to these reasons:

1. Damaged hardware.

2. Missing Windows Updates.

3. Corrupt keyboard driver.

Try the steps listed here:

Method 1:

I suggest you to connect an external keyboard and check if the issue persists or not.

Method 2:

I suggest you to download and install latest keyboard driver from the manufacturer website and check if it helps.

ROG G551JW Driver & Tools | ROG - Republic Of Gamers | ASUS Global

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.