Windows 10: I am trying to download and install a game from Microsoft store

Discus and support I am trying to download and install a game from Microsoft store in Windows 10 Gaming to solve the problem; Hello, I have been having issues on downloading a game from Microsoft store. The compatible drive drop down is not showing my WD_black external hard... Discussion in 'Windows 10 Gaming' started by boypinoy, Aug 11, 2020.

  1. boypinoy Win User

    I am trying to download and install a game from Microsoft store


    Hello,


    I have been having issues on downloading a game from Microsoft store. The compatible drive drop down is not showing my WD_black external hard drive where my Steam games are located. The only drives that is showing is my other external hard drive for my files and my internal SDD drive. I have a Windows 10 Omen laptop. Does it make a difference if the if its a NTFS file system versus exFat file system? Any advise would be greatly appreciated.

    :)
     
    boypinoy, Aug 11, 2020
    #1

  2. Trying to install games from Microsoft Store on Windows 10

    Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.
     
    TheSauce05, Aug 11, 2020
    #2
  3. Gino Des Win User
    can't download games from store

    Hi Krishna,

    You might be experiencing this issue because of a connectivity issue or the Microsoft Store cache is corrupted. In order to diagnose the problem, we suggest that you try the following methods:

    Method 1: Run the troubleshooter for Windows apps. This troubleshooter fixes problems that may prevent apps and games from downloading and installing correctly. To run the troubleshooter, kindly refer to the following article:

    Run the troubleshooter for Windows apps
    .

    Method 2: Manually reset the Windows Store app cache then try to download games again. To manually reset, follow the steps below:

    • Click Start.
    • On the search bar, type Command Prompt, and right-click Command Prompt
      from the results.
    • Click Run as administrator.
    • Type wsreset, and press Enter.

    We also recommend that you download and install any pending updates that need to be installed on the computer through

    Windows Update
    and check if it helps resolve the issue.

    If the issue persists, kindly send us a reply with the following information so we can further pinpoint the cause of this issue:

    • Do you only experience this issue when downloading a specific game from Microsoft Store? If yes, what is the name of the specific game you are trying to download?
    • Have you tried downloading the game by accessing
      Microsoft Store using your web browser
      ?
    • What other troubleshooting steps have you tried so far?

    Let us know how it goes so we can assist you further.
     
    Gino Des, Aug 11, 2020
    #3
  4. I am trying to download and install a game from Microsoft store

    Minecraft installation in Microsoft store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10
    .

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Aug 11, 2020
    #4
Thema:

I am trying to download and install a game from Microsoft store

Loading...
  1. I am trying to download and install a game from Microsoft store - Similar Threads - trying download install

  2. i am trying to download xbox from microsoft store on windows 11

    in Windows 10 Gaming
    i am trying to download xbox from microsoft store on windows 11: i am trying to download xbox from microsoft store on windows 11 but it starts at 1% and stays there indefintly. i also cant make it stop downloading and sometimes it just sits there saying "waiting" while nothing is happening on the computer. i have tried everything to fix...
  3. i am trying to download xbox from microsoft store on windows 11

    in Windows 10 Software and Apps
    i am trying to download xbox from microsoft store on windows 11: i am trying to download xbox from microsoft store on windows 11 but it starts at 1% and stays there indefintly. i also cant make it stop downloading and sometimes it just sits there saying "waiting" while nothing is happening on the computer. i have tried everything to fix...
  4. whenever I try to download apps and games from Microsoft store it's shows try the download...

    in Windows 10 Gaming
    whenever I try to download apps and games from Microsoft store it's shows try the download...: Microsoft strore https://answers.microsoft.com/en-us/windows/forum/all/whenever-i-try-to-download-apps-and-games-from/dd5a6c18-b59f-4a43-b677-6aaecf4ed277
  5. whenever I try to download apps and games from Microsoft store it's shows try the download...

    in Windows 10 Software and Apps
    whenever I try to download apps and games from Microsoft store it's shows try the download...: Microsoft strore https://answers.microsoft.com/en-us/windows/forum/all/whenever-i-try-to-download-apps-and-games-from/dd5a6c18-b59f-4a43-b677-6aaecf4ed277
  6. I am trying to download and install apps from the microsoft store, and I keep getting error...

    in Windows 10 Gaming
    I am trying to download and install apps from the microsoft store, and I keep getting error...: The initial error says "something is wrong on our end" Here is a screenshot. I tried running the troubleshooter and it my problem could not be solved. It says there are hanging or crashing apps. I've inserted a screen shot. I also reset the microsoft store cache and that...
  7. I am trying to download and install apps from the microsoft store, and I keep getting error...

    in Windows 10 Software and Apps
    I am trying to download and install apps from the microsoft store, and I keep getting error...: The initial error says "something is wrong on our end" Here is a screenshot. I tried running the troubleshooter and it my problem could not be solved. It says there are hanging or crashing apps. I've inserted a screen shot. I also reset the microsoft store cache and that...
  8. Downloading games from Microsoft store

    in Microsoft Windows 10 Store
    Downloading games from Microsoft store: I am trying to reinstall 2 games and start 3 more. I says it is pending and the other 4 all say Starting Download. They have all sat like this for 4-5 hours doing nothing. I can either download them or remove them. My skills are very basic so what can I do?...
  9. Can't Download/install a game from Microsoft Store

    in Microsoft Windows 10 Store
    Can't Download/install a game from Microsoft Store: So everytime I try to download a game using microsoft store is such a pain and the interface is really bad for games. I am trying to download Halo Reach, but there is some issue all the time. Sometimes I get the error message "something went bad on our end", then when I...
  10. Download games from microsoft store

    in Windows 10 Gaming
    Download games from microsoft store: hey guys, I have a question (duh) my band back at home is a crime, slow as hell. My GF for the other hand have a good connection. New on xbox game pass PC here and I want to know if is possible to download the games to my external HD, using my GF band but using my account,...