Windows 10: My email account that I had for years- I'm not receiving and can't send messages- using W10...

Hello,

I've had my email address for years, for a few months now- I'm not receiving and can't send messages. I'm using windows 10.

Microsoft has been notify - I've changed my password-and MS recognized my identity. but still having problems. Please help me to receive and sent message from my account.

:)

 

Attention required message under email account, cannot send and receive mail from a linked account

Hi Sharon,

You might not been able to send or receive an email due to a misconfigured account settings. For us to isolate the issue, we would like to ask the following questions below:

• Which application or program are you using to access your email?
• Have you encountered any error message?
• What troubleshooting steps have you done so far?

If you are using the Windows 10 Mail app, we suggest that you remove your email account and re-add it.

We will wait for your response.

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Lumia 950 receiving email fine, but cannot send messages

Hello,
Alex.

The Outgoing SMTP mail server port number depends on the your email service provider. We recommend that you contact your service provider and request for the incoming and outgoing mail server settings.

Remove the account that you're having issues sending messages, and add the account to your phone using the steps below.

Presuming that you have removed the email account you're having issues sending messages:

• Launch the Outlook Mail app.
• Tap Add account.
• Tap Advanced setup.
• Tap Internet email.
• Enter your email account credentials.
• Tap the Sign in button.

Let us know what happens after adding your email using the suggested steps.