Windows 10: Outlook 365 search not working since updates

Discus and support Outlook 365 search not working since updates in Microsoft Office and 365 to solve the problem; Since MS Office 365 for Business update 16.0.13029.20308 late yesterday and/or Windows updates KB4565503 and KB4566785 late yesterday, Outlook's search... Discussion in 'Microsoft Office and 365' started by HexagonRobinCB, Aug 11, 2020.

  1. Outlook 365 search not working since updates


    Since MS Office 365 for Business update 16.0.13029.20308 late yesterday and/or Windows updates KB4565503 and KB4566785 late yesterday, Outlook's search isn't working at all. A solution I found was to click Download Full Items in Send/Receive/Download Preferences but Download Preferences is grayed out.

    Windows Version 2004 (OS Build 19041.388)
    Outlook Version 2007 (Build 13029.20308)

    :)
     
    HexagonRobinCB, Aug 11, 2020
    #1
  2. kls17 Win User

    After windows 10 update search in outlook 2013 never completes

    I've run into what I think is this same issue, although I'm not completely certain that it coincides with a Windows 10 update. I set up a user on a new Windows 10 Pro box, with Outlook 2013, and he found he was unable to search his PST files. We went through the whole standard list of troubleshooting search indexing options, including rebuilding the entire search index, without success. I also copied his PSTs to another system, and ran into the same issue, which eliminates disk errors, registry junk, and things unique to his machine. What finally worked for me were these steps:

    1.In Outlook, go to Options -> Search -> indexing options -> Modify
    2. Uncheck "outlook" and the folder under your user where your PST files are located
    3. Close Outlook
    4. Give it a few minutes for processes to exit
    5. Restart Outlook
    6. Go to Options -> Search -> indexing options -> Modify
    7. Check the items you unchecked in step 2
    8. Select something in your PST file and click search to bring up the search window
    9. Select Advanced Find from the Search Tools pulldown
    10. Perform your search.

    After this I was able to search again using the quick search option at the top of the message list pane.

    I suspect this toggled some internal switch in Outlook which the index rebuild didn't touch.
     
    kls17, Aug 11, 2020
    #2
  3. Outlook 365

    I recently installed Bulldog vpn and ever since outlook 365 will not connect. Any suggestions to rectify the problem
     
    TerryBiscomb, Aug 11, 2020
    #3
  4. Outlook 365 search not working since updates

    While configuring outlook password windows disappears

    Hi Ram2694,

    Greetings, if the password windows disappears when configure your account, I suggest you try the follow steps to configure your Office 365 account in Outlook desktop client. in this way, there is no need to type in password in new pop up window.

    1. Please right click on “Start” button > click
      search > type "Control Panel” in the search box.
    2. Find and click the Mail > Click
      Show Profiles.
    3. Click Add >
      type in a custom profile name > then type in your Office 365 account and password >
      Next > Finish.
    4. Start your Outlook with this new profile.

    If it still doesn't work, to better help you, may I know if you configure the Office 365 account or other account type in your Outlook desktop client? Meantime, please provide your detailed Outlook version for us.

    Regards,

    Bryan
     
    Bryan Cheng MSFT, Aug 11, 2020
    #4
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Outlook 365 search not working since updates

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