Windows 10: Got problem on Blue screen, cannot reset PC and Cannot fresh start PC

Hello,


I recently got a problem on Blue screen, it happened on every time after I started my laptop with windows 10 1903 for just like 10-20 minutes


So I decided to reset my laptop with "Reset this PC" and it didn't work and said "There was a problem resetting your PC. No change were made"


I have tried for a few times and the result were the same.


Then I tried "Fresh Start" for a few times the result were the same, same message showed up as the Reset this PC one.


I also tried this link https://www.microsoft.com/en-us/software-download/windows10startfresh the results are also the same


Finally, I have tried to update my windows to 2004, I cannot update it. it said





Any ideas what I should do to fix the problem.


Thank you,


Dha


Note: Moved from Microsoft SEA / Thai support

:)

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

Fresh Start - Problem resetting your PC. No changes were made.

Hello,

Since yesterday, I've attempted to run a Fresh Start, but the process stops refreshing at 35% and then undoes changes and gives me the message "Reset This PC - There was a problem resetting your PC. No changes were made.

Here is what led me to the Fresh Start process and the outcomes:

• I began this process when Firefox crashed without allowing me to open, so I uninstalled Firefox.
• Then received multiple messages from Security and Maintenance to scan drive, then repair drive.
• Then realized that Word would not open (WINWORD.EXE - The application was unable to start correctly (0xC0000142).
• Attempted to reinstall Office 365, but received Couldn't Stream Office Error Code: 30045-25(1), so uninstalled Office.
• Tried Fresh Start again, but no joy - same uninformative message.
• Decided to attempt to download Windows 10 from Media Creation Tool
  • 1st attempt with Media Creation Tool: I used the to USB option, that led to error 0x0004005 - 0xA001A, and it made my USB unrecognizable to Windows (Then I remembered why I hate the tool)
    • Used Rufus to reformat my USB -> Windows recognized the USB
  • 2nd attempt with Media Creation Tool, but downloaded ISO file to PC. Used Rufus for the ISO, then began the install process. All went well until... Your PC will restart in a few minutes... Restart .... Installing Windows (your PC will restart several
    times)... scanning and repairing drive C: got to 44%, then Restart, then attempting to re... Restart ... Restoring previous version of Windows.

Now what? I am still unable to install Firefox, cannot install Office, and need to perform a clean install of Windows 10, but I've read that I can no longer get ISO without going through Media Creation Tool.

Btw, I am running Windows Home Version 1709 (OS Build 16299.19) via Windows Update.

Any suggestions?

Thank you!

 

"There was a problem resetting your pc"

While resetting, (when it reaches 57%) a blue screen like the "Advanced startup" comes up and then upon continuing to Windows 10, a message pops up saying -"There was a problem resetting your pc, no changes were made". The same thing happens
with "Fresh Start" (or refreshing your pc).

I've tried nearly all the ways(on the internet) but I'm unable to resolve the problem.

Please help!