Windows 10: Dell wired keyboard KB216p function keys not working on windows 10 64 bit system

Discus and support Dell wired keyboard KB216p function keys not working on windows 10 64 bit system in Windows 10 Drivers and Hardware to solve the problem; I have a KB216p Dell wired keyboard, long time not used, today I want use it in windows 10 64 bit system, everything looks normal but when I press Home... Discussion in 'Windows 10 Drivers and Hardware' started by namsizmvs, Aug 12, 2020.

  1. namsizmvs Win User

    Dell wired keyboard KB216p function keys not working on windows 10 64 bit system


    I have a KB216p Dell wired keyboard, long time not used, today I want use it in windows 10 64 bit system, everything looks normal but when I press Home button it display e, then I found out all blue labeled keys not working correctly.

    the symptoms like blow:

    2 Fn key no response.

    Esc key only input the character 'b' no difference than the key 'b' with shift 'B'. try it with Fn all the same

    F1, F9, F11, F12 no response.

    F10 input 'a' with shift 'A'.

    Insert will input 'c' with shift 'C'.

    Home will input 'e' with shift 'E'.

    PgUp will input 'd' with shift 'D'.

    Tried Fn+Esc to toggle Fn lock not worked, tried different USB ports, tried windows 10 keyboard troubleshooter still the same. I can't find exact driver for KB216p, but tried out R34632, R42232, R210570, R272893, Input_Driver_MTM06_WN64_3.0.0_A04 from dell website but no luck, nothing changed.

    In the Device Manager it shows the keyboard as HID Keyboard Device, not Dell Wired keyboard. uninstall and update drive still the same result.

    Is it because the wrong driver or the the physical keyboard is broken? what can i do? anyone has any idea? please help...

    :)
     
    namsizmvs, Aug 12, 2020
    #1

  2. Wired Keyboard and Mouse Stop Working - Windows 10

    Wired Keyboard and Mouse Stop Working - Windows 10
    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Aug 12, 2020
    #2
  3. Keyboard Volume Keys not working while in-game

    I happen to have used the Tt Challenger Pro keyboard in the past, and the volume keys worked flawlessly in every game, so it's indeed a weird problem. I would suggest the same thing sneekypeet suggested, using the keyboard software and assign this function to a hotkey, but you said that didn't work either, so yeah...
     
    George_o/c, Aug 12, 2020
    #3
  4. Dell wired keyboard KB216p function keys not working on windows 10 64 bit system

    Keys 3edc will not work Microsoft Wired Keyboard 600

    Hi everyone,

    I have a Microsoft Wired Keyboard Keyboard 600 and the keys 3 e d and c no longer work. I have:

    • cleaned the debris out of the keyboard using the vacuum cleaner
    • plugged it into my laptop to use as an external keyboard
    • updated the driver through Device Manager
    • uninstalled and reinstalled it through Device Manager
    and the keys are still not working.

    The onscreen keyboard works fine but considering I am using the wired keyboard on a desktop computer, it is hardly functional for typing.

    Does anyone have any further hints or tips (aside from buying a new keyboard)?
     
    Sarah_Frances, Aug 12, 2020
    #4
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Dell wired keyboard KB216p function keys not working on windows 10 64 bit system

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