Windows 10: Microsoft store instantly stops respondingscreen freezes when I start installing an app.

Discus and support Microsoft store instantly stops respondingscreen freezes when I start installing an app. in Microsoft Windows 10 Store to solve the problem; This is ridiculous. This has been an issue for me since not long ago. First of all, the update screen doesn't even show up, just stuck on loading. I've... Discussion in 'Microsoft Windows 10 Store' started by minijaham, Aug 12, 2020.

  1. minijaham Win User

    Microsoft store instantly stops respondingscreen freezes when I start installing an app.


    This is ridiculous. This has been an issue for me since not long ago. First of all, the update screen doesn't even show up, just stuck on loading. I've been waiting for it to load up for about two hours now, and it's still hasn't loaded. Second, when I click on settings or try installing an app, the store literally just freezes. I tried restarting my PC, reboot my Wi-Fi, and restart Microsoft Store. None of them worked.

    :)
     
    minijaham, Aug 12, 2020
    #1

  2. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Aug 12, 2020
    #2
  3. forza horizon 3 starts download then instantly stops

    Hi woifhwoieufhoiwe,

    Having a corrupted game file is one of the common reasons why downloading a certain game like Forza Horizon 3 stops instantly. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

    • Are you experiencing this concern with your other games?
    • Are you using wired or wireless connection?

    Meanwhile, I recommend that you perform the troubleshooting steps below:

    Solution 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may refer to the link below:

    Run the troubleshooter for Windows apps

    Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 3: Reset Store Cache.

    1. Press the Win+R keys to open the Run dialog.
    2. Type WSReset.exe, and click/tap on OK.

      Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
    3. The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Aug 12, 2020
    #3
  4. Microsoft store instantly stops respondingscreen freezes when I start installing an app.

    Apps won't install in Microsoft Store

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all apps from the store?
    • What is the date and time on the PC and ensure it is correct?


    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the app.



    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.



    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



    Step 3: Refer the troubleshooting steps and mentioned
    in this article: Fix problems with apps from Microsoft
    Store




    Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.



    Step 5: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Aug 12, 2020
    #4
Thema:

Microsoft store instantly stops respondingscreen freezes when I start installing an app.

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