Windows 10: Another crash thread

Discus and support Another crash thread in Windows 10 BSOD Crashes and Debugging to solve the problem; Okay, so, the main problem is, while I'm playing, for example, The Witcher 3, I sometimes get a black screen in the middle of gaming. Monitor goes to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by veljoslav, Aug 13, 2020.

  1. veljoslav Win User

    Another crash thread


    Okay, so, the main problem is, while I'm playing, for example, The Witcher 3, I sometimes get a black screen in the middle of gaming. Monitor goes to power saving mode and I can hear the buzzing noise coming from my speakers sometimes, or the audio just continues to play but I can't get the screen back on. After that I have to hard reset the computer so I can use it. This also happens when I'm playing Dota 2 for example, but what's interesting is that it doesnt happen when I play WoW for example. My Windows version is Pro 1909 (OS build 18363. 1016). I followed the Blue Screen of Death (BSOD) Posting Instructions and here's the link to my logs DESKTOP-NE870GQ-13-Aug-20_232923_19.zip - Google Drive.

    Also, here is the WhoCrashed report aswell

    System Information (local)
    --------------------------------------------------------------------------------

    Computer name: DESKTOP-NE870GQ
    Windows version: Windows 10 , 10.0, build: 18363
    Windows dir: C:\WINDOWS
    Hardware: B350ET2, BIOSTAR Group
    CPU: AuthenticAMD AMD Ryzen 5 2400G with Radeon Vega Graphics AMD8664, level: 23
    8 logical processors, active mask: 255
    RAM: 8536412160 bytes (8.0GB)




    --------------------------------------------------------------------------------
    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dumps are enabled on your computer.

    Crash dump directories:
    C:\WINDOWS
    C:\WINDOWS\Minidump

    On Wed 12-Aug-20 8:11:30 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\081220-12421-01.dmp
    This was probably caused by the following module: rtwlanu.sys.sys (0xFFFFF805FEA3AE20)
    Bugcheck code: 0xCE (0xFFFFF805FEA3AE20, 0x10, 0xFFFFF805FEA3AE20, 0x2)
    Error: DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
    product: Realtek WLAN Wireless USB 2.0 Adapter
    company: Realtek Semiconductor Corporation
    description: Realtek WLAN USB NDIS Driver
    Bug check description: This indicates that a driver failed to cancel pending operations before unloading.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlanu.sys.sys (Realtek WLAN USB NDIS Driver, Realtek Semiconductor Corporation ).
    Google query: rtwlanu.sys.sys Realtek Semiconductor Corporation DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS



    On Wed 12-Aug-20 8:11:30 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\MEMORY.DMP
    This was probably caused by the following module: rtwlanu.sys.sys (0xFFFFF805FEA3AE20)
    Bugcheck code: 0xCE (0xFFFFF805FEA3AE20, 0x10, 0xFFFFF805FEA3AE20, 0x2)
    Error: DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
    product: Realtek WLAN Wireless USB 2.0 Adapter
    company: Realtek Semiconductor Corporation
    description: Realtek WLAN USB NDIS Driver
    Bug check description: This indicates that a driver failed to cancel pending operations before unloading.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlanu.sys.sys (Realtek WLAN USB NDIS Driver, Realtek Semiconductor Corporation ).
    Google query: rtwlanu.sys.sys Realtek Semiconductor Corporation DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS



    On Thu 11-Jun-20 11:43:26 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\061120-21859-01.dmp
    This was probably caused by the following module: atikmpag.sys (0xFFFFF8053BF50818)
    Bugcheck code: 0x116 (0xFFFFDC0FCC0F3460, 0xFFFFF8053BF50818, 0xFFFFFFFFC0000001, 0x3)
    Error: VIDEO_TDR_ERROR
    file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0355311.inf_amd64_183b8d63847c90cf\B355199\atikmpag. sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR





    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    3 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    rtwlanu.sys.sys (Realtek WLAN USB NDIS Driver, Realtek Semiconductor Corporation )
    atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

    I'm new to the forum so bear with me.

    Thank you.

    :)
     
    veljoslav, Aug 13, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Aug 13, 2020
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Aug 13, 2020
    #3
  4. Naki Win User

    Another crash thread

    GPU-Z 0.8.7 crash on launch

    W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
    If another version works, it would be one set of steps.
    If several other versions also fail/crash, then it would be another.
     
Thema:

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